Identification of Characteristics of Government Web Sites for Effective Service

2015 International Conference on Advances in ICT for Emerging Regions (ICTer)

8 Pages Posted: 13 Mar 2017

Date Written: 2015

Abstract

E-government is a subject which requires a great amount of local knowledge in order to implement successfully. An E-government model which has been successfully implemented in another country may not be directly applicable in to a Sri Lankan environment without applying the required adjustments. Since E-government efforts are leading to socioeconomic transformation, great resistance towards such initiatives can be seen from participants. In the Sri Lankan context locally generated knowledge on egovernment field is lacking, which has resulted in slower progress in local E-government developments. In order to address the above void, this research has built a model with the help of previous researches which consists of six variables. During the research the importance of each of those variables towards the sustainable development of Sri Lankan e government capabilities will be checked.

Keywords: E-government, quality of service, accountability, user interface, executability, transparency, democracy

Suggested Citation

Rajapakse, R.K.A.D.G. Kasun and Gunawardana, Kennedy, Identification of Characteristics of Government Web Sites for Effective Service (2015). 2015 International Conference on Advances in ICT for Emerging Regions (ICTer) . Available at SSRN: https://ssrn.com/abstract=2931981 or http://dx.doi.org/10.2139/ssrn.2931981

R.K.A.D.G. Kasun Rajapakse

University of Kelaniya ( email )

Kelaniya
Sri Lanka
Kelaniya, Western 11600
Sri Lanka

Kennedy Gunawardana (Contact Author)

University of Sri Jayewardenepura ( email )

Nugegoda
Gandodawila
Gangodawila, Nugegoda 10250
Sri Lanka

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