Deterrent Effects of Warnings on User's Behavior in Preventing Malicious Software Use

Silic, M., & Back, A. (2017, January). Deterrent Effects of Warnings on User’s Behavior in Preventing Malicious Software Use. In Proceedings of the 50th Hawaii International Conference on System Sciences.

10 Pages Posted: 17 Mar 2017

See all articles by Mario Silic

Mario Silic

Swiss School of Business and Management (SSBM); University of St. Gallen - Institute of Information Management

Andrea Back

University of St. Gallen

Date Written: March 14, 2017

Abstract

Despite the fact that a number of technical counter-measures do exist to mitigate the risks related to malicious software, in reality users are the last line of defense against security incidents. In this technology-human interaction, warning messages can represent an important tool to help users when making a decision. Understanding the effects of computer warnings on the progression and duration of the malicious software use would bridge the existing knowledge gap. Supported by the restrictive deterrence model and psychological factors, we conducted a non-controlled field experiment in which we collected data from no previously recruited participants. We found that in the presence of the warning message, the progression of the software use will be decreased and the duration of both first and repeated software uses will be reduced. Finally, we offer important findings for further theorizing and interesting practitioner insights that could help to leverage the interaction between the human and the computer technology with an objective to reduce the risk.

Suggested Citation

Silic, Mario and Back, Andrea, Deterrent Effects of Warnings on User's Behavior in Preventing Malicious Software Use (March 14, 2017). Silic, M., & Back, A. (2017, January). Deterrent Effects of Warnings on User’s Behavior in Preventing Malicious Software Use. In Proceedings of the 50th Hawaii International Conference on System Sciences., Available at SSRN: https://ssrn.com/abstract=2932986

Mario Silic (Contact Author)

Swiss School of Business and Management (SSBM) ( email )

Avenue des Morgines 12
Geneva, 10000
Switzerland
9000 (Fax)

University of St. Gallen - Institute of Information Management ( email )

Langgasse 1
St. Gallen, 9008
Switzerland

Andrea Back

University of St. Gallen ( email )

Dufourstrasse 50
St.Gallen, CH-9000
Switzerland

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