Robo-Advisors and Investors: Enhancing Human-Robot Interaction Through Information Design
In Erich Schweighofer et al. (Eds.), Trends and Communities of Legal Informatics. Proceedings of the 20th International Legal Informatics Symposium IRIS 2017. Österreichische Computer Gesellschaft, Wien 2017, pp. 441–448 (ISBN 978-3-903035-15-7) and in Jusletter IT, 23 February 2017
8 Pages Posted: 23 Mar 2017
Date Written: February 23, 2017
Automation is everywhere. Robots can become lawyers and nurses – as well as investment advisors. Investment advisors have a pedagogic role in making sure that investors can under-stand where they are putting their money. Human-to-human interaction, discussions between investors and advisors, often help to enlighten the features of the products better than just reading mandatory prospectuses lying on a couch at home. In robo-advising there are usually no discussions supplementing the written information. That is why information design and investor-friendly information will step into the footlights. In this paper, we explore the ways in which information design can be utilized in robo-advising.
Keywords: Financial information, financial literacy, investment advice, robo-advising, fintech, information design, contract design, visualization
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