Robo-Advisors and Investors: Enhancing Human-Robot Interaction Through Information Design

In Erich Schweighofer et al. (Eds.), Trends and Communities of Legal Informatics. Proceedings of the 20th International Legal Informatics Symposium IRIS 2017. Österreichische Computer Gesellschaft, Wien 2017, pp. 441–448 (ISBN 978-3-903035-15-7) and in Jusletter IT, 23 February 2017

8 Pages Posted: 23 Mar 2017

See all articles by Marika Salo

Marika Salo

University of Vaasa

Helena Haapio

University of Vaasa, School of Accounting and Finance, Business Law; Lexpert Ltd

Date Written: February 23, 2017

Abstract

Automation is everywhere. Robots can become lawyers and nurses – as well as investment advisors. Investment advisors have a pedagogic role in making sure that investors can under-stand where they are putting their money. Human-to-human interaction, discussions between investors and advisors, often help to enlighten the features of the products better than just reading mandatory prospectuses lying on a couch at home. In robo-advising there are usually no discussions supplementing the written information. That is why information design and investor-friendly information will step into the footlights. In this paper, we explore the ways in which information design can be utilized in robo-advising.

Keywords: Financial information, financial literacy, investment advice, robo-advising, fintech, information design, contract design, visualization

Suggested Citation

Salo, Marika and Haapio, Helena, Robo-Advisors and Investors: Enhancing Human-Robot Interaction Through Information Design (February 23, 2017). In Erich Schweighofer et al. (Eds.), Trends and Communities of Legal Informatics. Proceedings of the 20th International Legal Informatics Symposium IRIS 2017. Österreichische Computer Gesellschaft, Wien 2017, pp. 441–448 (ISBN 978-3-903035-15-7) and in Jusletter IT, 23 February 2017, Available at SSRN: https://ssrn.com/abstract=2937821 or http://dx.doi.org/10.2139/ssrn.2937821

Marika Salo

University of Vaasa ( email )

P.O. Box 700
P.O. Box 700
Vaasa, FI-65101
Finland

Helena Haapio (Contact Author)

University of Vaasa, School of Accounting and Finance, Business Law ( email )

P.O. Box 700
Wolffintie 34
Vaasa, FI-65101
Finland

Lexpert Ltd ( email )

Pohjoisranta 20
Helsinki, FI-00170
Finland

HOME PAGE: http://www.lexpert.com

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