An Eye on the Middle: Motivation and Support for Middle Managers

37 Pages Posted: 27 Mar 2017

See all articles by Alan T. Belasen

Alan T. Belasen

State University of New York (SUNY), Empire State College

Ariel R. Belasen

Southern Illinois University at Edwardsville - Department of Economics

Date Written: March 26, 2015

Abstract

While often overlooked, middle managers play an important role for organizations. Whether through communication linkages or simply by greasing the wheel of productivity, organizations with properly motivated middle managers typically have a stronger core culture and more profitable outcomes. This study seeks to identify key motivational factors for middle managers as well as the disconnect that many organizations have in properly utilizing middle management. In particular, we examine the problems stemming from the Pygmalion Effect and hypereffectivity. Our conclusions are supported with survey data and topline BLS demographic data. Using regression analysis, we show that what middle managers say motivates themselves is not always what executives believe motivates middle managers. Implications for leadership development and directions for future research are also provided.

Keywords: Middle Management, Senior Executives, Motivational Gap, Hypereffective Manager, Turnover Costs, Leadership Development

JEL Classification: L22, L25

Suggested Citation

Belasen, Alan and Belasen, Ariel R., An Eye on the Middle: Motivation and Support for Middle Managers (March 26, 2015). Available at SSRN: https://ssrn.com/abstract=2941129 or http://dx.doi.org/10.2139/ssrn.2941129

Alan Belasen

State University of New York (SUNY), Empire State College ( email )

111 West Ave
Saratoga Springs, NY 12866
United States
5185804720 (Phone)
5185804720 (Fax)

Ariel R. Belasen (Contact Author)

Southern Illinois University at Edwardsville - Department of Economics ( email )

Edwardsville, IL 62026-1102
United States

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