Social Value Creation and Relational Coordination in Public-Private Collaborations

Caldwell, N.; Roehrich, J.K. and George, G. (2017). Social value creation and relational coordination in public-private collaborations. Journal of Management Studies, Forthcoming.

39 Pages Posted: 19 Apr 2017

See all articles by Nigel Caldwell

Nigel Caldwell

Heriot-Watt University

Jens Roehrich

University of Bath - School of Management

Gerard George

Singapore Management University

Date Written: 2017

Abstract

Public-private collaborations, or hybrid organizational forms, are often difficult to organize because of disparate goals, incentives, and management practices. Some of this misalignment is addressed structurally or contractually, but not the management processes and practices. In this study, we examine how the coordination of these social and work relationships, or relational coordination, affects task performance and the creation of social value. We employ a dyad perspective on two long-term relationships that are part of a wider ecosystem. We illustrate the social value creation process, identifying mutual knowledge and goal alignment, as necessary to create relational coordination. We find that the degree of professional embeddedness moderates the link between coordination and task performance, and explore the role that organizational and ecosystem experiences play. We develop a model of how relational coordination influences social value creation in hybrids. The findings have implications for social value creation, hybrid collaborations, and organizational design.

Keywords: Hybrid organizational forms, social value creation, relational coordination, public-private partnerships, healthcare

Suggested Citation

Caldwell, Nigel and Roehrich, Jens and George, Gerard, Social Value Creation and Relational Coordination in Public-Private Collaborations (2017). Caldwell, N.; Roehrich, J.K. and George, G. (2017). Social value creation and relational coordination in public-private collaborations. Journal of Management Studies, Forthcoming., Available at SSRN: https://ssrn.com/abstract=2955128

Nigel Caldwell

Heriot-Watt University

Riccarton
Edinburgh EH14 4AS, Scotland EH14 1AS
United Kingdom

Jens Roehrich (Contact Author)

University of Bath - School of Management ( email )

Claverton Down
Bath, BA2 7AY
United Kingdom

Gerard George

Singapore Management University ( email )

469 Bukit Timah Road
Singapore 912409
Singapore

HOME PAGE: http://www.smu.edu.sg/faculty/profile/118836/Gerry-GEORGE

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