Information Retrieval Experience (IRX): Towards a Human-Centered Personalized Model of Relevance

van der Sluis, Frans; Van den Broek, Egon; van Dijk, Betsy

Information Retrieval Experience (IRX): Towards a Human-Centered Personalized Model of Relevance

2010 IEEE/WIC/ACM International Joint Conference on Web Intelligence and Intelligent Agent Technology. August 31 - September 3, 2010, Toronto, Canada.

4 Pages Posted: 21 Apr 2017

See all articles by Frans van der Sluis

Frans van der Sluis

Human Media Interaction (HMI); University of Twente, Students

Betsy van Dijk

Human Media Interaction (HMI)

Date Written: August 31, 2010

Abstract

We approach Information Retrieval (IR) from a User eXperience (UX) perspective. Through introducing a model for Information Retrieval eXperience (IRX), this paper operationalizes a perspective on IR that reaches beyond topicality. Based on a document’s topicality, complexity, and emotional value, a model of relevance is proposed to influence user’s IRX and, consequently, the synthesis and use of the retrieved information. Additionally, methods are discussed to assess UX through interaction and feedback mechanisms. As such, the proposed multi-dimensional IRX model is highly user-dependent and determines document’s relevance from a nontraditional human-centered, personalized perspective on IR.

Keywords: User eXperience (UX), Information Retrieval (IR), Personalization, Human-Centered, Emotion, Relevance

JEL Classification: C99,D89

Suggested Citation: Suggested Citation

van der Sluis, Frans and Van den Broek, Egon and van Dijk, Betsy, Information Retrieval Experience (IRX): Towards a Human-Centered Personalized Model of Relevance (August 31, 2010). 2010 IEEE/WIC/ACM International Joint Conference on Web Intelligence and Intelligent Agent Technology. August 31 - September 3, 2010, Toronto, Canada., Available at SSRN: https://ssrn.com/abstract=2956149