New Interactions with Workflow Systems
L. Norros, H. Koskinen, L. Salo and P. Savioja (Eds), Designing beyond the Product-Understanding Activity and User Experience in Ubiquitous Environments. Proceedings of 2009 European Conference on Cognitive Ergonomics, September 30-October 2, 2009, Helsinki, Finland, pp. 349-352
4 Pages Posted: 25 Apr 2017
Date Written: September 30, 2009
This paper describes the evaluation of our early design ideas of an ad-hoc of workflow system. Using the teach-back technique, we have performed a hermeneutic analysis of the mockup implementation named NIWS to get corrective and creative feedback at the functional, dialogue and representation level of the new workflow system.
Keywords: Ad-hoc workflow, teach-back, user evaluation
JEL Classification: D89, I23
Suggested Citation: Suggested Citation