If We Charge Them, Will They Come? Fostering Positive Relationships with Students by Remaining Fine-Free
Reference & User Services Quarterly, Volume 56, Issue 3, Spring 2017
4 Pages Posted: 2 May 2017
Date Written: 2017
The purpose of this article is to explore what we consider the successes of a fine-free policy for a small academic library. This discussion is by no means a recommended model for libraries of all sizes and situations. Rather, we hope that our experience, in part or in whole, may have merit for other librarians who are considering a departure from fines. This article examines one of the most persistent library conventions through the lens of social theory, and shows the positive impact of its absence. We consider the implications of fines for both patrons and librarians, and establish the importance of reciprocal trust. In identifying the factors that motivate patrons to use the library, we elaborate on what constitutes an effective fine-free approach.
Keywords: Library, Social Theory, Library Fines
JEL Classification: Z39
Suggested Citation: Suggested Citation