The Influence of Motivation on Job Performance: A Case Study at Universiti Teknoligi Malaysia

Sara Ghaffari, Dr. Ishak Mad Shah, Dr. John Burgoyne, Dr. Mohammad Nazri, Jalal Rezk Salleh., The Influence of Motivation on Job Performance: A Case Study at Universiti Teknologi Malaysia. Aust. J. Basic & Appl. Sci., 11(4): 92-99, 2017

8 Pages Posted: 17 May 2017

See all articles by Sara Ghaffari

Sara Ghaffari

Universiti Teknologi Malaysia

Ishak Shah

Universiti Teknologi MARA (UiTM)

John Burgoyne

Lancaster University - Department of Management Learning

Mohammad Nazri

University of Malaya (UM) - Faculty of Business & Accountancy

Jalal Salleh

Universiti Teknologi Malaysia (UTM)

Date Written: March 11, 2017

Abstract

Background: Motivation in organizations is important and is needed for improving the performance of employees in an affirmative manner. The current study aims to determine the relationship between motivation and job performance, and also to identify the most dominant motivational factor that influences employees’ job performance.

Objectives: The current study has three objectives. The first objective is to determine the level of motivation and job performance among the respondents. The second objective is to determine the relationship between motivational factors and job performance. The third objective of the study is to identify the most dominant motivational factor that influences employees’ performance. In the current research, the researcher has tried to explain the impact of motivation on job performance, through conducting the study in Universiti Teknologi Malaysia (UTM). The population of this study was non-academic staff grade N17 at Universiti Teknologi Malaysia (UTM). The research instrument was a structured questionnaire. Total samples of 150 non-academic employees were chosen through a multi stage sampling. A Total of 108 questionnaires gathered and the analysis was done for 103 questionnaires. The current study applied a descriptive and co-relational research design in an effort to explore the statistical relationship between the identified variables. The mean score, correlation and multiple regression analyses were conducted through applying SPSS 22.0.

Results: The analysis showed that the most significant motivational factor for job performance was responsibility, while fringe benefits was the second significant factor.

Conclusion: Human capital management can use diverse plans or factors to simulate workers, but human capital management should remember that different motivational factors or plans would have different motivational influences on different employees. Also managers should consider that the diverse incentive plans may influence employees in different ways, at different positions in time, because of the continual changes in situations, needs and individual purposes. To obtain good results from a motivational plan, the human capital management has to comprehend the differences of employees’ values, needs, tasks, and satisfaction’s levels in terms of increasing job performance and productivity.

Keywords: motivation, job performance, University, Malaysi

Suggested Citation

Ghaffari, Sara and Shah, Ishak and Burgoyne, John and Nazri, Mohammad and Salleh, Jalal, The Influence of Motivation on Job Performance: A Case Study at Universiti Teknoligi Malaysia (March 11, 2017). Sara Ghaffari, Dr. Ishak Mad Shah, Dr. John Burgoyne, Dr. Mohammad Nazri, Jalal Rezk Salleh., The Influence of Motivation on Job Performance: A Case Study at Universiti Teknologi Malaysia. Aust. J. Basic & Appl. Sci., 11(4): 92-99, 2017, Available at SSRN: https://ssrn.com/abstract=2969825

Sara Ghaffari

Universiti Teknologi Malaysia ( email )

Johor 81300
Malaysia

Ishak Shah

Universiti Teknologi MARA (UiTM) ( email )

Johor Bahru
Skudai
Johor Bahru, 81310
Malaysia

John Burgoyne (Contact Author)

Lancaster University - Department of Management Learning ( email )

Lancaster LA1 4YX
United Kingdom

Mohammad Nazri

University of Malaya (UM) - Faculty of Business & Accountancy ( email )

Jalan Lembah Pantai
Kuala Lumpur, Wilayah Persekutuan 50603
Malaysia

Jalal Salleh

Universiti Teknologi Malaysia (UTM)

81310 Sekolah Agama
Johor Bahru, Johor
Malaysia

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