Living Lean: David and the Case of the Hoarded House

7 Pages Posted: 1 Jun 2017

See all articles by Elliott N. Weiss

Elliott N. Weiss

University of Virginia - Darden School of Business

Rebecca Goldberg

University of Virginia - Darden School of Business

David Dube

University of Virginia - Darden School of Business

Abstract

This case is part of the "Living Lean" series, which presents accessible, everyday scenarios for a Lean process-improvement journey. In this episode on the 5S method of organizing and sustaining an efficient process, a recently transplanted couple with a garage full of boxes decides to eliminate clutter in their home.

Excerpt

UVA-OM-1448

Rev. Nov. 4, 2013

living lean: DaVID AND the Case of the Hoarded House

David and his wife, Heidi, had lived in their single-family home in a new development for about a year and a half. Both followed hectic schedules: David was a student in an MBA for Executives program and a full-time IT program manager, and Heidi was the executive director of a local performing arts center, which required her to work odd hours. As a result, the two of them had allowed their home to accumulate layer upon layer of stuff in almost every room, closet, and wardrobe of the house.

One night in December, David drove home from an evening class as a wintry mix of snow and freezing rain began to accumulate on the street. Their house had an attached garage, but he and his wife typically parked on the street and used the front door, because the garage still held a large number of unpacked boxes from their recent move. The wind had picked up, and David was tired, hungry, and cold, so, feeling ambitious, he decided to test the garage entry to his home.

He was not sure whether the batteries in the garage door opener were going to work, but when he pressed the button, the garage door began to lift. He slowly nosed his Accord into the garage, hoping for the best, but there were simply too many boxes. He moved the car to the curb, carefully navigated the sidewalk to the front door, sank into the living room couch, and called his wife at work.

. . .

Keywords: seiri, seiton, seiso, seiketsu, shitsuke, sort, set, shine, stadardize, sustain

Suggested Citation

Weiss, Elliott N. and Goldberg, Rebecca and Dube, David, Living Lean: David and the Case of the Hoarded House. Darden Case No. UVA-OM-1448. Available at SSRN: https://ssrn.com/abstract=2974967

Elliott N. Weiss (Contact Author)

University of Virginia - Darden School of Business ( email )

P.O. Box 6550
Charlottesville, VA 22906-6550
United States

HOME PAGE: http://www.darden.virginia.edu/html/direc_detail.aspx?styleid=2&id=4375

Rebecca Goldberg

University of Virginia - Darden School of Business

P.O. Box 6550
Charlottesville, VA 22906-6550
United States

David Dube

University of Virginia - Darden School of Business

P.O. Box 6550
Charlottesville, VA 22906-6550
United States

Register to save articles to
your library

Register

Paper statistics

Downloads
0
Abstract Views
36
PlumX Metrics