Living Lean: Jackson and Wyatt Learn to Share

5 Pages Posted: 1 Jun 2017

See all articles by Rebecca Goldberg

Rebecca Goldberg

University of Virginia - Darden School of Business

Elliott N. Weiss

University of Virginia - Darden School of Business

Abstract

This case is part of the "Living Lean" series, which presents accessible, everyday scenarios for a Lean process-improvement journey. In this episode on process analysis, a working mom helps her two boys devise a process for resolving disputes.

Excerpt

UVA-OM-1464

Rev. Nov. 26, 2013

Living Lean: JACKSON AND WYATT LEARN TO sharE

Rebecca, a 2003 graduate of the MBA program at the Darden School of Business, had two boys: Jackson, who was eight years old, and Wyatt, who was six years old. The two brothers were kids with tons of enthusiasm. They worked hard in school and played equally hard at home. After returning from after-school care in the evenings, they practiced various martial arts skills together for hours.

Often, the boys both wanted to do the same thing at the same time, whether it was resting in the hammock, playing with a basketball, or drawing with a particular green marker. After a few shouts of “Mine!” and “No, I want it!” one boy would escalate the altercation by practicing a martial arts skill a little too hard. As a result, Rebecca frequently found herself settling disputes that she felt they ought to resolve independently.

Illustrations by Michael Twery.

. . .

Keywords: review date, evaluation, dynamics, communication

Suggested Citation

Goldberg, Rebecca and Weiss, Elliott N., Living Lean: Jackson and Wyatt Learn to Share. Darden Case No. UVA-OM-1464. Available at SSRN: https://ssrn.com/abstract=2974978

Rebecca Goldberg (Contact Author)

University of Virginia - Darden School of Business

P.O. Box 6550
Charlottesville, VA 22906-6550
United States

Elliott N. Weiss

University of Virginia - Darden School of Business ( email )

P.O. Box 6550
Charlottesville, VA 22906-6550
United States

HOME PAGE: http://www.darden.virginia.edu/html/direc_detail.aspx?styleid=2&id=4375

Register to save articles to
your library

Register

Paper statistics

Downloads
0
Abstract Views
30
PlumX Metrics