Living Lean: Chloe Manages the Family "Business"

8 Pages Posted: 1 Jun 2017

See all articles by Elliott N. Weiss

Elliott N. Weiss

University of Virginia - Darden School of Business

Rebecca Goldberg

University of Virginia - Darden School of Business

Abstract

This case is part of the "Living Lean" series, which presents accessible, everyday scenarios for a Lean process-improvement journey. In this episode on managing change, a businesswoman and a stay-at-home mom confer on strategies for instituting and evaluating improvements.

Excerpt

UVA-OM-1465

Rev. Nov. 26, 2013

LIVING LEAN: CHLOE MANAGES THE FAMILY “BUSINESS”

Jennifer and Chloe, old friends from college, sat in the Walden-Aster, a five-star dining room. While the two women talked, Guinevere, Chloe's toddler, sat beside them in a high chair and pulled apart a succulent beignet. The women enjoyed she-crab soup as they chatted.

Jennifer: So how are things at home?

Chloe: Well, it's been a mixed bag. It's a lot of work keeping up with three children while Dylan tries to organize his schedule. We implemented this online scheduling system that we can both look at and post things to. A lot of his work is electronic, so it made sense to try it out. It's hard enough juggling kids of different ages—managing your own life and marriage as well makes it even harder.

. . .

Keywords: implementation, metric, current state, future state, systems thinking

Suggested Citation

Weiss, Elliott N. and Goldberg, Rebecca, Living Lean: Chloe Manages the Family "Business". Darden Case No. UVA-OM-1465. Available at SSRN: https://ssrn.com/abstract=2974979

Elliott N. Weiss (Contact Author)

University of Virginia - Darden School of Business ( email )

P.O. Box 6550
Charlottesville, VA 22906-6550
United States

HOME PAGE: http://www.darden.virginia.edu/html/direc_detail.aspx?styleid=2&id=4375

Rebecca Goldberg

University of Virginia - Darden School of Business

P.O. Box 6550
Charlottesville, VA 22906-6550
United States

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