Habitual Accountability Routines in the Boardroom: How Boards Balance Control and Collaboration

Accounting, Auditing & Accountability Journal, Vol. 30 Iss 2 pp. 222 - 246

Posted: 1 Jun 2017 Last revised: 1 Apr 2018

See all articles by Gavin J. Nicholson

Gavin J. Nicholson

Queensland University of Technology - QUT Business School

Amedeo Pugliese

University of Padova - Department of Economics and Management; QUT Business School

Pieter-Jan Bezemer

Queensland University of Technology - School of Management

Date Written: May 31, 2017

Abstract

Purpose – Corporate accountability is a complex chain of reporting that reaches from external stakeholders into the organization’s management structure. The transition from external to internal accountability mechanisms primarily occurs at the board of directors. Yet outside of incentive mechanisms, we know surprisingly little about how internal actors (management) are held to account by the representatives of external shareholders (the board). The purpose of this paper is to explore the process of accountability at this transition point by documenting the routines used by boards to hold the firm’s management to account. In doing so, we develop the understanding of the important transition between internal and external firm accountability.

Design/methodology/approach – An inductive, case-based approach identifies recurrent behaviour patterns in two matched boards over three video-taped meetings. Sequential analysis of coded group and individual behaviours provides insight into boards’ accountability routines.

Findings – The boards engaged in clear, recurrent accountability routines. Individuals on the boards play different roles in these routines depending on the issue before the board, allowing both directors and managers to hold each other to account. The outsiders (directors) both challenge and support the insiders (managers) during board discussions, switching their behaviours with different agenda items but maintaining a consistent group level of support and scepticism across the meeting. This allows for the simultaneous development of trust and verification at the group level, a necessary condition for effective accountability.

Research limitations/implications – As board relationships and organisational context are highly variable, future research should concentrate on testing the generalizability of the results across different board and shareholder structures.

Practical implications – The results call into question the current governance focus on the independence of the individual director, as the authors identify that all directors appear to act as agents at one time or another in a meeting. Accountability at the boardroom level requires an effective group process not usually addressed in governance recommendations or regulation.

Originality/value – This study provides unique insights into board dynamics, documenting the accountability implications of group behaviours. By focussing on the group process, the authors highlight the potential mismatch of monotonic, individual-level approaches to governance and accountability prevalent in current agency approaches.

Keywords: Accountability, Board of Directors

JEL Classification: M41

Suggested Citation

Nicholson, Gavin J. and Pugliese, Amedeo and Bezemer, Pieter-Jan, Habitual Accountability Routines in the Boardroom: How Boards Balance Control and Collaboration (May 31, 2017). Accounting, Auditing & Accountability Journal, Vol. 30 Iss 2 pp. 222 - 246. Available at SSRN: https://ssrn.com/abstract=2977801

Gavin J. Nicholson

Queensland University of Technology - QUT Business School ( email )

GPO Box 2434
Brisbane, Queensland 4001
Australia

Amedeo Pugliese (Contact Author)

University of Padova - Department of Economics and Management ( email )

Via del Santo, 33
Padova, 35123
Italy

QUT Business School ( email )

2 George Street
Brisbane, Queensland 4000
Australia

Pieter-Jan Bezemer

Queensland University of Technology - School of Management ( email )

Brisbane, Queensland 4001
Australia

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