Mediator Thinking in Civil Cases
Wall, J. A. and Kressel, K. (2017), Mediator Thinking in Civil Cases. Conflict Resolution Quarterly, 34: 331–367.
Posted: 6 Jun 2017
Date Written: September 23, 2016
In this study we investigated mediators' thinking in twenty real-life civil case mediations. We found evidence that their thinking unfolds along two planes: one intuitive (system 1) and the other rational (system 2). On the former, mediators frame the mediation as a distributive process, instinctively evaluate the situation as well as the parties, and engage in habitual interventions. On the rational plane, the mediators develop goals, rationally evaluate the situation, mentally map what is going on, and choose among a variety of rational steps, such as pressing, delaying the mediation, and extracting offers, in order to accomplish their goals.
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