Performance Enhancement, Training and Development in Banking Sector: A Review Paper

18 Pages Posted: 8 Jun 2017

See all articles by Ashish Dikshit

Ashish Dikshit

Suresh Gyan Vihar University, Students

Trilok Kumar Jain

Manipal University, Jaipur, India

Multiple version iconThere are 2 versions of this paper

Date Written: June 8, 2017

Abstract

In the present scenario of economic reforms and emerging challenges the banking industry cannot rule out the importance of training programs. It is through training and skill development that the banks meet out their profitability and productivity. Training has to be initiated as training needs assessment which forms the basis for designing, budgeting and implementing the training program. Refresher training for updating with the latest knowhow is essential even if the targeted employees are the best. The primary goal of the banks for conducting training is to equip the employees to bring about customer satisfaction by addressing the customer needs.

Keywords: training, development,research,management

JEL Classification: e14,c12,e19,c12

Suggested Citation

Dikshit, Ashish and Jain, Trilok Kumar, Performance Enhancement, Training and Development in Banking Sector: A Review Paper (June 8, 2017). Available at SSRN: https://ssrn.com/abstract=2983150 or http://dx.doi.org/10.2139/ssrn.2983150

Ashish Dikshit

Suresh Gyan Vihar University, Students ( email )

Jaipur, Rajasthan 302017
India

Trilok Kumar Jain (Contact Author)

Manipal University, Jaipur, India ( email )

Dehmi Kalan
Ajmer Road
Jaipur, RI 302012
India

HOME PAGE: http://www.jaipur.manipal.edu

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