A Service Science Perspective on Entrepreneurship Education

Department of Social Science and Policy Studies Working Paper No. 2016-002

36 Pages Posted: 20 Jun 2017

See all articles by Oleg V. Pavlov

Oleg V. Pavlov

Worcester Polytechnic Institute (WPI) - Department of Social Science & Policy Studies

Frank Hoy

Worcester Polytechnic Institute (WPI) - Collaborative for Entrepreneurship & Innnovation School of Business

Date Written: February 2, 2016

Abstract

Entrepreneurship and small business education programs have gained popularity globally. Nevertheless, many face difficulty in gaining campus-wide acceptance and sustainability. This paper applies a service science framework, presenting such programs as complex educational service systems that co-produce value for a variety of stakeholders. Access to funding, the presence of enthusiastic champions, trust among stakeholders, coordination and support from constituents are required for entrepreneurship programs to succeed. An implementation of the framework at a technology university is described.

Keywords: Entrepreneurship Education; Service System; Service Science; Academic Program Management; Higher Education

Suggested Citation

Pavlov, Oleg V. and Hoy, Frank, A Service Science Perspective on Entrepreneurship Education (February 2, 2016). Department of Social Science and Policy Studies Working Paper No. 2016-002, Available at SSRN: https://ssrn.com/abstract=2987857 or http://dx.doi.org/10.2139/ssrn.2987857

Oleg V. Pavlov (Contact Author)

Worcester Polytechnic Institute (WPI) - Department of Social Science & Policy Studies ( email )

100 Institute Road
Worcester, MA 01609
United States

HOME PAGE: http://www.olegpavlov.org

Frank Hoy

Worcester Polytechnic Institute (WPI) - Collaborative for Entrepreneurship & Innnovation School of Business ( email )

100 Institute Road
Worcester, MA 01609
United States
508-831-4998 (Phone)
508-831-5720 (Fax)

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