Ritual Design: Crafting Team Rituals for Meaningful Organizational Change

Advances in Intelligent Systems and Computing, Proceedings of the Applied Human Factors and Ergonomics International Conference, 2017. Springer Press.

12 Pages Posted: 30 Jun 2017

See all articles by F. Ozenc

F. Ozenc

SAP Labs, LLC

Margaret Hagan

Stanford Legal Design Lab; Stanford Law School

Date Written: July 1, 2017

Abstract

Culture in an organization is hard to grasp due its intangible nature, but it can have huge influence on the organization’s success and people’s experiences. We proposed a ritual design framework to craft more deliberate organizational culture, and ran a two-session-class in partnership with a large corporate organization. The results showed that organizational rituals can be designed deliberately and organically when employees have a safe, structured environment to play with new cultural rituals, and they are given license to challenge the status quo. This initial design research shows that organizational rituals are most desired for increasing creativity, resilience, and cohesion among team members. It also shows that a ritual design framework can allow for organic, democratic culture-building.

Note: This is a manuscript form of the publication. It is being shared here only as a manuscript for other scientists to consult for educational purposes, as required by Springer Press'copyright requirements. The final version is available from Springer Press, and for official citations, please see that as the original source of publication.

Keywords: organizational behavior, rituals, design, creativity, change management

JEL Classification: L20

Suggested Citation

Ozenc, F. and Hagan, Margaret, Ritual Design: Crafting Team Rituals for Meaningful Organizational Change (July 1, 2017). Advances in Intelligent Systems and Computing, Proceedings of the Applied Human Factors and Ergonomics International Conference, 2017. Springer Press.. Available at SSRN: https://ssrn.com/abstract=2994394

F. Ozenc

SAP Labs, LLC ( email )

3410 Hillview Avenue
Palo Alto, CA 94306
United States

HOME PAGE: http://kursatozenc.com

Margaret Hagan (Contact Author)

Stanford Legal Design Lab ( email )

559 Nathan Abbott Way
Stanford, CA 94305
United States

HOME PAGE: http://margarethagan.com

Stanford Law School ( email )

559 Nathan Abbott Way
Stanford, CA 94305-8610
United States

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