Organization of Processes Digitization and E-Invoicing Services for an Effective Digital Transformation of Public Sector

DigitCult – Scientific Journal on Digital Cultures, Vol. 2, N.o 1, p. 53-62, ISSN: 2531-5994, 2017

13 Pages Posted: 4 Jul 2017

See all articles by Nunzio Casalino

Nunzio Casalino

Università degli Studi Guglielmo Marconi - LUISS Business School

Viviana Rubichi

Università degli Studi Guglielmo Marconi

Cristina Gasparri

Luiss Guido Carli University - Department of Business and Management

Giuliana Pizzolo

Luiss Guido Carli University - Department of Business and Management

Date Written: June 28, 2017

Abstract

The article tries to describe a model of analysis to evaluate and measure real benefits and organizational effects arising from the process of paper digitization and e-invoicing for the Italian Public Administrations. The analysis is focused also on the interaction between citizens, professionals, companies and the Italian public administrations. The approach at the basis of the investigation highlights several critical traits of the digitization activity and delivers an analysis that displays how those difficulties brought forward by motivational and involvement factors. The digital transformation in the Public sector can give several opportunities from the organizational point of view, but at the same time can propose some complex difficulties for the delivering of effective services and for the innovation development.

Keywords: Business Organization, Innovation, Digitization, E-Invoicing, Online Services, Public Sector, Change Management, Human Resources, Digital Transformation Megatrend

Suggested Citation

Casalino, Nunzio and Rubichi, Viviana and Gasparri, Cristina and Pizzolo, Giuliana, Organization of Processes Digitization and E-Invoicing Services for an Effective Digital Transformation of Public Sector (June 28, 2017). DigitCult – Scientific Journal on Digital Cultures, Vol. 2, N.o 1, p. 53-62, ISSN: 2531-5994, 2017. Available at SSRN: https://ssrn.com/abstract=2995427

Nunzio Casalino (Contact Author)

Università degli Studi Guglielmo Marconi - LUISS Business School ( email )

Rome, RM
Italy

HOME PAGE: http://www.unimarconi.it

Viviana Rubichi

Università degli Studi Guglielmo Marconi ( email )

via Parigi 44
Italy

Cristina Gasparri

Luiss Guido Carli University - Department of Business and Management ( email )

Viale Pola 12
Rome, 00198
Italy

Giuliana Pizzolo

Luiss Guido Carli University - Department of Business and Management ( email )

Viale Pola 12
Rome, 00198
Italy

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