Keeping Internet Users in the Know or in the Dark: An Analysis of the Data Privacy Transparency of Canadian Internet Carriers

Clement, A. and Obar, J. A. (2016). Keeping internet users in the know or in the dark: An analysis of the data privacy transparency of Canadian internet carriers. Journal of Information Policy, 6(1), 294-331.

39 Pages Posted: 5 Jul 2017

See all articles by Andrew Clement

Andrew Clement

University of Toronto - Faculty of Information

Jonathan A. Obar

York University; Quello Center - Michigan State University

Date Written: September 1, 2016

Abstract

In the wake of Snowden’s revelations about National Security Agency (NSA) surveillance, demands that Internet carriers be more forthcoming about their handling of personal information have intensified. Responding to this concern, this report evaluates the data privacy transparency of forty-three Internet carriers serving the Canadian public. Carriers are awarded up to ten stars based on the public availability of information satisfying ten transparency criteria. Carriers earn few stars overall, just 92.5 out of 430, an average of two of ten possible stars. A variety of policy recommendations are provided to encourage and guide further data privacy transparency efforts in Canada as well as around the world.

Keywords: Surveillance, Privacy, Transparency, Information Policy, Routing, Canada, NSA, Snowden, Internet, Internet Service Provider, Internet Carrier, Data Retention, Data Collection, Data Sharing, Data Disclosure

Suggested Citation

Clement, Andrew and Obar, Jonathan A., Keeping Internet Users in the Know or in the Dark: An Analysis of the Data Privacy Transparency of Canadian Internet Carriers (September 1, 2016). Clement, A. and Obar, J. A. (2016). Keeping internet users in the know or in the dark: An analysis of the data privacy transparency of Canadian internet carriers. Journal of Information Policy, 6(1), 294-331., Available at SSRN: https://ssrn.com/abstract=2996173

Andrew Clement

University of Toronto - Faculty of Information ( email )

140 St George Street
Toronto, Ontario M5S 3G6
Canada

Jonathan A. Obar (Contact Author)

York University ( email )

4700 Keele Street
Toronto, Ontario M3J 1P3
Canada

Quello Center - Michigan State University ( email )

East Lansing, MI 48824
United States

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