Keeping Internet Users in the Know or in the Dark: An Analysis of the Data Privacy Transparency of Canadian Internet Carriers
Clement, A. and Obar, J. A. (2016). Keeping internet users in the know or in the dark: An analysis of the data privacy transparency of Canadian internet carriers. Journal of Information Policy, 6(1), 294-331.
39 Pages Posted: 5 Jul 2017
Date Written: September 1, 2016
In the wake of Snowden’s revelations about National Security Agency (NSA) surveillance, demands that Internet carriers be more forthcoming about their handling of personal information have intensified. Responding to this concern, this report evaluates the data privacy transparency of forty-three Internet carriers serving the Canadian public. Carriers are awarded up to ten stars based on the public availability of information satisfying ten transparency criteria. Carriers earn few stars overall, just 92.5 out of 430, an average of two of ten possible stars. A variety of policy recommendations are provided to encourage and guide further data privacy transparency efforts in Canada as well as around the world.
Keywords: Surveillance, Privacy, Transparency, Information Policy, Routing, Canada, NSA, Snowden, Internet, Internet Service Provider, Internet Carrier, Data Retention, Data Collection, Data Sharing, Data Disclosure
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