Can Artificial Intelligence and Online Dispute Resolution Enhance Efficiency and Effectiveness in Courts

16 Pages Posted: 11 Jul 2017

See all articles by John Zeleznikow

John Zeleznikow

Victoria University - Victoria University of Technology

Date Written: May 2017

Abstract

The growing rise in the number of self-represented litigants has negative implications for both the court system and access to justice. The expanding use of Artificial Intelligence and the World Wide Web has led to the development and use of Online Dispute Resolution. In this article, we investigate a number of systems in Australian Family Law that enhance Alternative Dispute Resolution and Access to Justice. We discuss how a hybrid system that incorporates advice about Best Alternatives to Negotiated Agreements (BATNAs) and potential trade-offs as well as allowing online communication can enhance access to justice.

Keywords: Self-Represented Litigants, Access to Justice, Online Dispute Resolution, Artificial Intelligence

Suggested Citation

Zeleznikow, John, Can Artificial Intelligence and Online Dispute Resolution Enhance Efficiency and Effectiveness in Courts (May 2017). International Journal for Court Administration, Vol. 8, No. 2, May 2017. Available at SSRN: https://ssrn.com/abstract=2999339

John Zeleznikow (Contact Author)

Victoria University - Victoria University of Technology ( email )

P.O. Box 14428
Melbourne, Victoria 8001
Australia

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