Continuance Intention Towards E-Government Web-Based Applications Adoption in Southern Malaysia

Global Journal of Business and Social Science Review, Vol. 1(2) 2013. 146-153

8 Pages Posted: 18 Jul 2017 Last revised: 1 Apr 2019

See all articles by Siti Mahzurah Bahruni

Siti Mahzurah Bahruni

Universiti Teknologi MARA (UiTM)

Marlita Mat Yusof

Universiti Teknologi MARA (UiTM) - UiTM Puncak Alam

Ramita Abdul Rahim

Universiti Teknologi MARA (UiTM)

Date Written: April 22, 2013

Abstract

Objective - To identify the relationship between the e-Government web-based applications adoption and citizens' continuance intention in Southern Malaysia and to determine which element in the predictor variable that has more influence towards the outcome variable based on a theoretical framework.

Methodology/Technique - It is a correlational study that uses survey to gather data. This study is conducted in the selected private organizations in the Southern Malaysia; namely the states of Johor, Melaka and Negeri Sembilan. Convenience sampling was chosen to select 216 respondents.

Findings - The results found that website design, complexity and perceived usefulness significantly associated with citizens' continuance intention. In addition, perceived usefulness is the main predictor in influencing citizens' continuance intention.

Novelty - This study focuses on the continuance intention to use the intended web-based applications rather than the initial intention to use the applications.

Keywords: e-Government adoption; Continuance intention; Web-Based Applications; Southern Malaysia

JEL Classification: C80, C88, C89, L86, L88

Suggested Citation

Bahruni, Siti Mahzurah and Mat Yusof, Marlita and Abdul Rahim, Ramita, Continuance Intention Towards E-Government Web-Based Applications Adoption in Southern Malaysia (April 22, 2013). Global Journal of Business and Social Science Review, Vol. 1(2) 2013. 146-153, Available at SSRN: https://ssrn.com/abstract=3000851

Siti Mahzurah Bahruni

Universiti Teknologi MARA (UiTM) ( email )

40450 Shah Alam
Johor
Dungun, Selangor 23000
Malaysia

Marlita Mat Yusof (Contact Author)

Universiti Teknologi MARA (UiTM) - UiTM Puncak Alam ( email )

UiTM Kampus Puncak Alam
Bandar Puncak Alam, Selangor 42300
Malaysia

Ramita Abdul Rahim

Universiti Teknologi MARA (UiTM) ( email )

40450 Shah Alam
Johor
Dungun, Selangor 23000
Malaysia

Do you have a job opening that you would like to promote on SSRN?

Paper statistics

Downloads
31
Abstract Views
215
PlumX Metrics