Work Stress and Employee Performance in Public and Private Sector Life Insurance Companies

Posted: 5 Aug 2017

Date Written: July 31, 2017

Abstract

Job stress is a complicated phenomenon that negatively affect ones psychology, behavior, emotions and thinking. Excess of stress in human body is destructive in nature. It arises when the demands faced by an individual is greater than their own abilities to handle those demands properly in the best possible manner. There are different levels of stress on different individuals and its outcome can also vary from person to person. In life insurance sector employees have to perform their routine job, build new customers and maintain old customers which are not an easy task. Stress in insurance sector is common in nature but it may vary in public insurance sector and private insurance sector. This paper is an attempt to compare the stress level of employees on the basis of working aspects, training and benefits, performance evaluation and appraisal, motivational tools, and job satisfaction and employees performance on the basis of work knowledge and performance, responsibility and time management and personal traits in both public (LIC of India) and private (ICICI Prudential Life Insurance). The study is based on data obtained from 200 employees each from LIC of India and ICICI Prudential Life Insurance Company from Jaipur, Udaipur, Jodhpur, Bikaner and Alwar. In the study the null hypothesis has been rejected by showing that there is a significant difference between the stress level of employees and performance level of employees working in public and private sector life insurance companies.

Keywords: Job Stress, Life Insurance Sector, Employee Performance

Suggested Citation

Chaturvedi, Ankita and Joshi, Meenu, Work Stress and Employee Performance in Public and Private Sector Life Insurance Companies (July 31, 2017). Available at SSRN: https://ssrn.com/abstract=3011147 or http://dx.doi.org/10.2139/ssrn.3011147

Ankita Chaturvedi (Contact Author)

IIS (deemed to be University) ( email )

SFS, Gurukul Marg
Mansarover
jaipur, 302020
India

Meenu Joshi

Independent ( email )

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