Travel Time Uncertainties and Commuter Behavior: Evidence from Smart Card Data in Singapore

38 Pages Posted: 15 Sep 2017 Last revised: 13 Jan 2019

See all articles by Sumit Agarwal

Sumit Agarwal

National University of Singapore

Mi Diao

National University of Singapore (NUS) - Department of Real Estate

Jussi Keppo

National University of Singapore - NUS Business School

Tien Foo Sing

National University of Singapore (NUS) - Department of Real Estate

Date Written: May 8, 2018

Abstract

We use a high-frequency administrative dataset containing trip-level public transport usage information in millions of smart transit cards of Singaporean residents to study the behavior of public transport commuters. The results show significant heterogeneity in the public transport mode choice by different individuals, and also dependence of the public transport mode choices on trip purposes. We find that travel cost affects the public transport mode choices of senior citizens, students, and children; whereas, travel time and travel time reliability affects the mode choice of public transport of adult commuters, and also mostly for the work-related trips by the adult commuters. The results have important implications for policy makers in formulating action plans for the public transport system. Lessons from strategies implemented by Singapore’s government that have improved efficiency and reliability of the public transport system are discussed..

Keywords: Travel time, reliability, transport mode, smart city, big data

JEL Classification: C23, D04, R41, R48

Suggested Citation

Agarwal, Sumit and Diao, Mi and Keppo, Jussi and Sing, Tien Foo, Travel Time Uncertainties and Commuter Behavior: Evidence from Smart Card Data in Singapore (May 8, 2018). Georgetown McDonough School of Business Research Paper No. 3036259. Available at SSRN: https://ssrn.com/abstract=3036259 or http://dx.doi.org/10.2139/ssrn.3036259

Sumit Agarwal

National University of Singapore ( email )

15 Kent Ridge Drive
Singapore, 117592
Singapore
8118 9025 (Phone)

HOME PAGE: http://www.ushakrisna.com

Mi Diao

National University of Singapore (NUS) - Department of Real Estate ( email )

4 Architecture Drive
Singapore 117566
Singapore

Jussi Keppo (Contact Author)

National University of Singapore - NUS Business School ( email )

1 Business Link
Singapore, 117592
Singapore

Tien Foo Sing

National University of Singapore (NUS) - Department of Real Estate ( email )

4 Architecture Drive
Singapore 117566
Singapore

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