Preferences of Public Transit Commuters: Evidence from Smart Card Data in Singapore

43 Pages Posted: 15 Sep 2017 Last revised: 18 May 2020

See all articles by Sumit Agarwal

Sumit Agarwal

National University of Singapore

Mi Diao

National University of Singapore (NUS) - Department of Real Estate

Jussi Keppo

National University of Singapore - NUS Business School

Tien Foo Sing

National University of Singapore (NUS) - Department of Real Estate

Date Written: May 8, 2018

Abstract

This study employs an administrative dataset containing high-frequency transaction records of approximately four million smart transit cards of Singaporean residents to study travel preferences of public transport commuters. We examine impact of service attributes including travel time, reliability and travel cost on commuters’ transport mode choices and estimate the implied value of travel time (VOT) and value of reliability (VOR) for different types of public transit commuters. The results show significant heterogeneity in transport preference of commuters with adult transit commuters having higher VOT and VOR relative to senior citizens, students and children. Among the adult group, commuters who frequently switch their modes have significantly higher VOT and VOR. The results have important implications for policymakers in formulating strategies to improve efficiency of the public transport system; and having flexible and customized transport services could increase utility and satisfaction levels of public transit commuters.

Keywords: Public transportation, travel preference, value of travel time, value of reliability, big data

JEL Classification: C23, D04, R41, R48

Suggested Citation

Agarwal, Sumit and Diao, Mi and Keppo, Jussi and Sing, Tien Foo, Preferences of Public Transit Commuters: Evidence from Smart Card Data in Singapore (May 8, 2018). Georgetown McDonough School of Business Research Paper No. 3036259. Available at SSRN: https://ssrn.com/abstract=3036259 or http://dx.doi.org/10.2139/ssrn.3036259

Sumit Agarwal

National University of Singapore ( email )

15 Kent Ridge Drive
Singapore, 117592
Singapore
8118 9025 (Phone)

HOME PAGE: http://www.ushakrisna.com

Mi Diao

National University of Singapore (NUS) - Department of Real Estate ( email )

4 Architecture Drive
Singapore 117566
Singapore

Jussi Keppo (Contact Author)

National University of Singapore - NUS Business School ( email )

1 Business Link
Singapore, 117592
Singapore

Tien Foo Sing

National University of Singapore (NUS) - Department of Real Estate ( email )

4 Architecture Drive
Singapore 117566
Singapore

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