Exploring the Challenges Faced by Sri Lankan Workers in Web Based Digital Labour
Platforms

21 Pages Posted: 29 Sep 2017  

Date Written: September 28, 2017

Abstract

Sri Lanka is identified as one of the most favorable destinations in the world for Business Process Outsourcing/Business Process Management (BPO/BPM) industry. In order to secure an employment in this sector, Sri Lankans should have at least a bachelors degree whereas only 3% of Sri Lankans have one and even less on IT field. Youth unemployment is high in Sri Lanka even though most of the Sri Lankans are competent, literate and famous around the world for their soft skills. Given that more Sri Lankans are connected via Internet and are exploring employment opportunities online, this research estimate the value of web based digital labour platform economy in Sri Lanka, the Sri Lankans working on these platforms and challengers faced by them and provide policy recommendations to overcome these challengers and provide opportunities for more Sri Lankans online.

Keywords: Internet, Services, Connectivity

Suggested Citation

Galpaya, Helani and Senanayake, Laleema and Perampalam, Suthaharan, Exploring the Challenges Faced by Sri Lankan Workers in Web Based Digital Labour Platforms (September 28, 2017). Available at SSRN: https://ssrn.com/abstract=3044267 or http://dx.doi.org/10.2139/ssrn.3044267

Helani Galpaya

LIRNEasia ( email )

12, Balcomb Place
Colombo, 00800
Sri Lanka

Laleema Senanayake

LIRNEasia ( email )

12, Balcomb Place
Colombo, 00800
Sri Lanka

Suthaharan Perampalam (Contact Author)

LIRNEasia ( email )

12 Balcombe Place
Colombo 8
No Address Available
Sri Lanka

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