Exploring Faultlines, Conflict, Satisfaction, and Stress in Groups of Peacekeepers

17 Pages Posted: 20 Mar 2002

See all articles by Katerina Bezrukova

Katerina Bezrukova

Santa Clara University - Psychology Department

Karen A. Jehn

University of Melbourne - Melbourne Business School

Martin Euwema

Utrecht University - Department of Social and Organizational Psychology

Nicolien Kop

Police Academy of the Netherlands

Abstract

We explore group faultlines in peacekeeping troops on missions between 1995 and 1999 in Bosnia. Group faultlines are defined as hypothetical dividing lines that split a group into subgroups based on demographic characteristics (e.g. age, gender, etc.), culture, norms, work attitudes, and behavior of peacekeepers. In particular, we examine how potential faultlines become active faultlines and then result in task, relationship, and cultural conflict within a group of peacekeepers. We link these types of conflict to peacekeepers' satisfaction, perceived performance, and level of work stress. We test our hypotheses on survey data from a sample of 907 Dutch military peacekeepers (Ng = 168). Implications for practitioners and future research directions are discussed.

Keywords: Group faultlines, conflict, satisfaction, performance, and work stress

Suggested Citation

Bezrukova, Yekaterina and Jehn, Karen A. and Euwema, Martin and Kop, Nicolien, Exploring Faultlines, Conflict, Satisfaction, and Stress in Groups of Peacekeepers. IACM 15th Annual Conference. Available at SSRN: https://ssrn.com/abstract=304584 or http://dx.doi.org/10.2139/ssrn.304584

Yekaterina Bezrukova (Contact Author)

Santa Clara University - Psychology Department ( email )

500 El Camino Real
Santa Clara, CA 95050
United States

HOME PAGE: http://webpages.scu.edu/ftp/bezrukova/

Karen A. Jehn

University of Melbourne - Melbourne Business School ( email )

200 Leicester Street
Carlton, Victoria 3053 3186
Australia

Martin Euwema

Utrecht University - Department of Social and Organizational Psychology ( email )

P.O. Box 80.140
3508 TC Utrecht
Netherlands

Nicolien Kop

Police Academy of the Netherlands ( email )

7334 AC Apeldoorn
Netherlands

Register to save articles to
your library

Register

Paper statistics

Downloads
320
Abstract Views
2,484
rank
93,354
PlumX Metrics