Social Capital and Knowledge Sharing in Knowledge-Based Organisations: An Empirical Study

International Journal of Knowledge Management, 3(1), 37-56, January-March 2007

Posted: 1 Nov 2017

See all articles by Yue Wah Chay

Yue Wah Chay

SIM UNIV, S'PORE

Benjamin Loh

Independent

Hans-Dieter Evers

Universiti Kebangsaan Malaysia

Date Written: January 23, 2007

Abstract

This study aims to understand the social and organizational factors that influence knowledge sharing. A model of knowledge management and knowledge sharing was developed inspired by the work of Nahapiet and Ghoshal. Data on demographics and various social capital measures were collected from a sample of members of a tertiary educational institution in Singapore in 2003. Reward & recognition, open-mindedness and cost concerns of knowledge hoarding turned out to be the strongest predictors of knowledge sharing rather than pro-social motives or organizational concern. Overall, the findings provide evidence for the importance of a conducive organizational climate and state-of-the art performance management systems in high-performing knowledge organizations.

Keywords: organizational behaviour; knowledge sharing; performance management; knowledge management

JEL Classification: M16, M50

Suggested Citation

Chay, Yue Wah and Loh, Benjamin and Evers, Hans-Dieter, Social Capital and Knowledge Sharing in Knowledge-Based Organisations: An Empirical Study (January 23, 2007). International Journal of Knowledge Management, 3(1), 37-56, January-March 2007. Available at SSRN: https://ssrn.com/abstract=3057823

Yue Wah Chay

SIM UNIV, S'PORE ( email )

461 Clementi Road
Singapore, 599491
Singapore

HOME PAGE: http://www.unisim.edu.sg/

Benjamin Loh

Independent ( email )

No Address Available

Hans-Dieter Evers (Contact Author)

Universiti Kebangsaan Malaysia ( email )

Institute of Malaysian and International Studies (
Universiti Kebangsaan Malaysia
Bangi, Selangor D.E. 43600
Malaysia
+60-149456927 (Phone)

HOME PAGE: http://www.ukm.my/ikmas/

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