Digitalizing Dispute Resolution Processes: The Example of Denmark

Yearbook on International Arbitration and ADR (Volume VI), Forthcoming

University of Copenhagen Faculty of Law Research Paper No. 2017-50

18 Pages Posted: 6 Nov 2017 Last revised: 27 Nov 2018

See all articles by Sylvie Cavaleri

Sylvie Cavaleri

University of Copenhagen, Faculty of Law, Centre for Enterprise Liability (CEVIA)

Date Written: July 8, 2017

Abstract

Globalization and the increasing number of legal disputes at both consumer and commercial levels create the need for effective and less costly dispute resolution. The establishment of online dispute resolution processes can contribute to achieving these goals, in several manners. The article discusses the digitalization of dispute resolution processes in Denmark in three different areas (consumer claims, civil disputes and criminal cases). It reaches the conclusion that digitalization presents undeniable advantages, but also raise some concerns the consequences of which are not fully known yet.

Keywords: digitalization, online dispute resolution, ODR, consumer claim, civil litigation, criminal litigation, case preparation, digital hearing, technology, optical character recognition, OCR

Suggested Citation

Cavaleri, Sylvie, Digitalizing Dispute Resolution Processes: The Example of Denmark (July 8, 2017). Yearbook on International Arbitration and ADR (Volume VI), Forthcoming; University of Copenhagen Faculty of Law Research Paper No. 2017-50. Available at SSRN: https://ssrn.com/abstract=3063982

Sylvie Cavaleri (Contact Author)

University of Copenhagen, Faculty of Law, Centre for Enterprise Liability (CEVIA) ( email )

Karen Blixen Plads 16
Copenhagen S, DK-2300
Denmark
+4520707336 (Phone)

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