The ‘Dark Side’ of Institutional Trust

E. Shockley, T. M. S. Neal, B. H. Bornstein, & Pytlik Zillig, L. M. (Eds.), Interdisciplinary perspectives on trust: towards theoretical and methodological integration. New York, NY: Springer, 177-191

15 Pages Posted: 15 Nov 2017

See all articles by Tess M.S. Neal

Tess M.S. Neal

Arizona State University

Ellie Shockley

University of Nebraska at Lincoln - Public Policy Center

Oliver Schilke

University of Arizona

Date Written: 2015

Abstract

This chapter focuses on an issue that is often overlooked in the broad field of trust scholarship. The issue is that discussions about and studies of trust typically focus on the positive aspects of trust — how trust improves relationships, encourages good behavior, improves business outcomes, and so forth. This “optimistic bias” is particularly evident in work focused on trust in institutions, where concepts such as procedural justice, shared values, and moral responsibility have gained prominence. Consider, for example, the content included in the 62nd Annual Nebraska Symposium on Motivation, Cooperation and Compliance with Authority: The Role of Institutional Trust, its accompanying volume, and the associated National Science Foundation Workshop on Institutional Trust and Confidence (the basis of the current volume). Clearly, the “bright side” of trust in institutional contexts is highly appreciated.

Suggested Citation

Neal, Tess M.S. and Shockley, Ellie and Schilke, Oliver, The ‘Dark Side’ of Institutional Trust (2015). E. Shockley, T. M. S. Neal, B. H. Bornstein, & Pytlik Zillig, L. M. (Eds.), Interdisciplinary perspectives on trust: towards theoretical and methodological integration. New York, NY: Springer, 177-191, Available at SSRN: https://ssrn.com/abstract=3069620

Tess M.S. Neal

Arizona State University ( email )

4701 West Thunderbird Rd.
Mailcode 3051
Glendale, AZ 85306
United States
602-543-5680 (Phone)

HOME PAGE: http://psych-law.lab.asu.edu/

Ellie Shockley

University of Nebraska at Lincoln - Public Policy Center ( email )

United States

Oliver Schilke (Contact Author)

University of Arizona ( email )

1130 E. Helen St.
McClelland Hall
Tucson, AZ 85721
United States

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