Measuring the Corporate Managers' Attitudes towards ISO's Social Responsibility Standard

Camilleri, M.A. (2018). Measuring the Corporate Managers' Attitudes towards ISO's Social Responsibility Standard. Total Quality Management & Business Excellence. (Forthcoming).

19 Pages Posted: 11 Dec 2017 Last revised: 18 Jan 2018

See all articles by Mark Camilleri

Mark Camilleri

University of Malta; University of Edinburgh

Date Written: December 6, 2017

Abstract

The International Standards Organisation’s ISO 26000 on social responsibility supports organisations of all types and sizes in their responsibilities towards society and the environment. ISO 26000 recommends that organisations ought to follow its principles on accountability, transparency, ethical behaviours and fair operating practices that safeguard organisations and their stakeholders’ interests. Hence, this contribution presents a critical review of ISO 26000’s guiding principles. Afterwards, it appraises the business practitioners’ attitudes towards social responsibility practices, including organisational governance, human rights, labour practices, the environment, fair operating practices, consumer issues as well as community involvement and development. A principal component analysis has indicated that the executives were primarily committed to resolving grievances and on countering corruption. The results suggested that the respondents believed in social dialogue as they were willing to forge relationships with different stakeholders. Moreover, they were also concerned about environmental responsibility, particularly on mitigating climate change and sustainable consumption. In conclusion, this paper identifies the standard’s inherent limitations as it opens up future research avenues to academia.

Keywords: Business, Corporations, ISO 26000, International Standards Organisation, Social Responsibility, Organisational Governance, Human Rights, Labour Practices, environmental responsibility, fair operating practices, consumer issues, community involvement

JEL Classification: M00, M1, M10, M11, M12, M14, M16, M3, M5

Suggested Citation

Camilleri, Mark, Measuring the Corporate Managers' Attitudes towards ISO's Social Responsibility Standard (December 6, 2017). Camilleri, M.A. (2018). Measuring the Corporate Managers' Attitudes towards ISO's Social Responsibility Standard. Total Quality Management & Business Excellence. (Forthcoming). . Available at SSRN: https://ssrn.com/abstract=3083333

Mark Camilleri (Contact Author)

University of Malta ( email )

Msida MSD 2080
Msida MSD 06
Malta

HOME PAGE: http://https://www.um.edu.mt/profile/markacamilleri

University of Edinburgh

27 Buccheluech Place,
The Business School
Edinburgh, Scotland EH8 9JS
United Kingdom

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