Perceived Interaction in Online Classes and Technology Acceptance Model to Student Satisfaction

Journal of Distribution Science, Vol. 7, No. 3, pp. 25-48, 2009

24 Pages Posted: 20 Dec 2017

See all articles by Jung Wan Lee

Jung Wan Lee

Boston University - Department of Administrative Sciences

Young-Ei Kim

Seoul Digital University - Department of Business Administration

Date Written: September 30, 2009

Abstract

This paper examines an augmented technology acceptance model, which includes perceived interaction as a mediator in the relationships between the technology acceptance model (perceived ease of use, perceived usefulness) and student satisfaction in online classes, and its impact on student satisfaction. Data has been collected from 842 undergraduate students in online universities. The data is analyzed by using factor analysis and structural equation modeling techniques. The results demonstrate that perceived ease of use, perceived usefulness, and perceived interaction serve as predictors for student satisfaction in online classes. Perceived usefulness has a positive relationship with perceived interaction while perceived ease of use has no effect on interaction.

Keywords: Technology Acceptance, Online Class, Student Satisfaction, Perceived Interaction, Participation, Communication Tool, Structural Equation Model

Suggested Citation

Lee, Jung Wan and Kim, Young-Ei, Perceived Interaction in Online Classes and Technology Acceptance Model to Student Satisfaction (September 30, 2009). Journal of Distribution Science, Vol. 7, No. 3, pp. 25-48, 2009. Available at SSRN: https://ssrn.com/abstract=3089164

Jung Wan Lee (Contact Author)

Boston University - Department of Administrative Sciences ( email )

808 Commonwealth Avenue
Boston, MA 02215
United States
617 358 5627 (Phone)
617 353 6840 (Fax)

HOME PAGE: http://www.bu.edu/met

Young-Ei Kim

Seoul Digital University - Department of Business Administration ( email )

Seoul, 04157
Korea, Republic of (South Korea)

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