Information Seeking Behavioural Paths of Physicians for Diabetes Mellitus Care: A Qualitative Comparative Analysis of Information Needs, Sources and Barriers

Health Systems, Forthcoming

25 Pages Posted: 9 Jan 2018

See all articles by Petros Kostagiolas

Petros Kostagiolas

Ionian University

Panos Kourouthanassis

Ionian University - Department of Informatics

Konstantina Martzoukou

Robert Gordon University - iSchool

Nikolaos Korfiatis

University of East Anglia (UEA) - Norwich Business School

Dimitrios Niakas

Hellenic Open University - Faculty of Social Sciences, Health Care Management

Date Written: January 8, 2018

Abstract

This study addresses diabetes physicians’ information seeking behavioural paths (digital, conventional, interpersonal) which lead to information needs satisfaction and the barriers encountered in this process. The study was based on empirical evidence from a survey of 159 physicians. Theoretical analysis was informed by Wilson's model of information-seeking behaviour. The data were analyzed using fuzzy set qualitative comparative analysis (fsQCA) method. The method was successful in identifying five behavioural paths leading to physicians’ information needs satisfaction (professional/health coaching) which demonstrate different relationships between information sources (conventional/interpersonal/digital) and information barriers (personal/digital illiteracy) and five behavioural paths that are not leading to satisfaction.

Keywords: Information Seeking, fsQCA

JEL Classification: I12, M15, M53

Suggested Citation

Kostagiolas, Petros and Kourouthanassis, Panos and Martzoukou, Konstantina and Korfiatis, Nikolaos and Niakas, Dimitrios, Information Seeking Behavioural Paths of Physicians for Diabetes Mellitus Care: A Qualitative Comparative Analysis of Information Needs, Sources and Barriers (January 8, 2018). Health Systems, Forthcoming . Available at SSRN: https://ssrn.com/abstract=3098338

Petros Kostagiolas (Contact Author)

Ionian University ( email )

7, Rizospaston Voulefton av.
49100 Corfu
Greece

Panos Kourouthanassis

Ionian University - Department of Informatics ( email )

Plateia Tsirigoti 7
Corfu, 49100
Greece

Konstantina Martzoukou

Robert Gordon University - iSchool

Garthdee House
Garthdee Road
Aberdeen, Scotland AB10 7QB
United Kingdom

Nikolaos Korfiatis

University of East Anglia (UEA) - Norwich Business School ( email )

Norwich
NR4 7TJ
United Kingdom

Dimitrios Niakas

Hellenic Open University - Faculty of Social Sciences, Health Care Management ( email )

Patras, 26335
Greece

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