Information Seeking Behavioural Paths of Physicians for Diabetes Mellitus Care: A Qualitative Comparative Analysis of Information Needs, Sources and Barriers
Health Systems, Forthcoming
25 Pages Posted: 9 Jan 2018
Date Written: January 8, 2018
This study addresses diabetes physicians’ information seeking behavioural paths (digital, conventional, interpersonal) which lead to information needs satisfaction and the barriers encountered in this process. The study was based on empirical evidence from a survey of 159 physicians. Theoretical analysis was informed by Wilson's model of information-seeking behaviour. The data were analyzed using fuzzy set qualitative comparative analysis (fsQCA) method. The method was successful in identifying five behavioural paths leading to physicians’ information needs satisfaction (professional/health coaching) which demonstrate different relationships between information sources (conventional/interpersonal/digital) and information barriers (personal/digital illiteracy) and five behavioural paths that are not leading to satisfaction.
Keywords: Information Seeking, fsQCA
JEL Classification: I12, M15, M53
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