Innovative Online Platforms: Research Opportunities

34 Pages Posted: 12 Jan 2018 Last revised: 17 Jun 2018

Ying-Ju Chen

Hong Kong University of Science & Technology (HKUST) - Department of Information Systems, Business Statistics and Operations Management

Tinglong Dai

Johns Hopkins University - Carey Business School

C. Gizem Korpeoglu

University College London - School of Management

Ersin Körpeoğlu

University College London - School of Management

Ozge Sahin

Johns Hopkins University - Carey Business School

Christopher S. Tang

University of California, Los Angeles (UCLA) - Anderson School of Management

Shihong Xiao

Hong Kong University of Science & Technology - Department of Industrial Engineering & Logistics Management

Date Written: June 11, 2018

Abstract

Recent economic growth in many countries is driven by successful startups that operate as online platforms. These success stories have motivated us to define and classify various online platforms according to their business models. More importantly, we discuss operational issues arising from five types of online platforms (resource sharing, matching, crowdsourcing, review, and crowdfunding) and propose some new research questions for Operations Management scholars to explore.

Keywords: Online Platforms, Innovative Operations, Operations Management

Suggested Citation

Chen, Ying-Ju and Dai, Tinglong and Korpeoglu, C. Gizem and Körpeoğlu, Ersin and Sahin, Ozge and Tang, Christopher S. and Xiao, Shihong, Innovative Online Platforms: Research Opportunities (June 11, 2018). Available at SSRN: https://ssrn.com/abstract=3098921 or http://dx.doi.org/10.2139/ssrn.3098921

Ying-Ju Chen

Hong Kong University of Science & Technology (HKUST) - Department of Information Systems, Business Statistics and Operations Management ( email )

Clear Water Bay
Kowloon
Hong Kong

Tinglong Dai

Johns Hopkins University - Carey Business School ( email )

100 International Drive
Baltimore, MD 21202
United States

C. Gizem Korpeoglu (Contact Author)

University College London - School of Management ( email )

Level 38
1 Canada Square
London, E14 5AA
United Kingdom

Ersin Körpeoğlu

University College London - School of Management ( email )

1 Canada Square Canary Wharf
London, E14 5AA
United Kingdom

Ozge Sahin

Johns Hopkins University - Carey Business School ( email )

100 International Drive
Baltimore, MD 21202
United States

Christopher S. Tang

University of California, Los Angeles (UCLA) - Anderson School of Management ( email )

110 Westwood Plaza
Los Angeles, CA 90095-1481
United States

Shihong Xiao

Hong Kong University of Science & Technology - Department of Industrial Engineering & Logistics Management ( email )

Clear Water Bay
Kowloon
Hong Kong

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