Management Accouting Graduates Need to Learn How to Communicate Informally, with Empathy, Pertinence, and Clarity: A Practitioner’S Perspective

26 Pages Posted: 12 Jan 2018 Last revised: 15 Mar 2018

See all articles by Richard Fontaine

Richard Fontaine

Université du Québec à Montréal

Date Written: January 11, 2018

Abstract

In this paper, we have two objectives. Our first objective is to determine the important management accounting competencies for accounting graduates, from the perspective of accounting practitioners. Our second objective is to see if these competencies are covered in the Canadian Certified Professional Accounting (CPA) program.

We conducted in-depth interviews with 27 management accounting practitioners across Canada. Our findings suggest that accounting graduates need to communicate informally, in a one-to-one, or small group setting. In respect to our second objective, we find that these informal communication skills are not covered in the Canadian CPA accounting program, even though these skills are required according to the CPA competency map.

Keywords: management accounting, competencies, skills, communication, education

JEL Classification: M, I

Suggested Citation

Fontaine, Richard, Management Accouting Graduates Need to Learn How to Communicate Informally, with Empathy, Pertinence, and Clarity: A Practitioner’S Perspective (January 11, 2018). 2018 Canadian Academic Accounting Association (CAAA) Annual Conference. Available at SSRN: https://ssrn.com/abstract=3100428

Richard Fontaine (Contact Author)

Université du Québec à Montréal ( email )

PB 8888 Station DownTown
Succursale Centre Ville
Montreal, Quebec H3C3P8
Canada

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