Using Electronic Data Interchange (EDI) to Improve the Efficiency of Accounting Transactions

Posted: 3 Nov 2002  

Shannon W. Anderson

University of California, Davis - Graduate School of Management

William N. Lanen

University of Michigan, Stephen M. Ross School of Business

Abstract

Electronic data interchange (EDI) is an information technology that standardizes the exchange of information between transacting parties. Using data from a major U.S. office furniture manufacturer who adopted EDI primarily to improve the efficiency of accounting transactions, we evaluate whether EDI reduces order processing time (the time from sales order receipt to sales order scheduling) and whether this improvement is greater for more complex orders. Our measure of complexity reflects both the mix of different products the dealer orders as well as features and options the dealer selects for each product in the order. We find that EDI is associated with faster order processing independent of complexity, and that EDI mitigates most of the negative effects of complexity on processing time. We also find that dealers learn to submit error-free orders to the manufacturer, and that previous errors provide feedback that helps dealers submit more accurate orders. However, we find only incomplete evidence that order complexity impedes learning.

Keywords: accounting information systems, complexity, learning, transaction costs

JEL Classification: M40, M46, L15, O33

Suggested Citation

Anderson, Shannon W. and Lanen, William N., Using Electronic Data Interchange (EDI) to Improve the Efficiency of Accounting Transactions. The Accounting Review, Vol. 77, No. 4, October 2002. Available at SSRN: https://ssrn.com/abstract=310068

Shannon W. Anderson

University of California, Davis - Graduate School of Management ( email )

One Shields Avenue
Davis, CA 95616
United States

William N. Lanen (Contact Author)

University of Michigan, Stephen M. Ross School of Business ( email )

701 Tappan Street
Ann Arbor, MI MI 48109-1234
United States
734-763-0487 (Phone)
734-936-0282 (Fax)

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