Assessing Access-to-Justice Outreach Strategies
Journal of Institutional and Theoretical Economics, Vol. 174 (1), pp. 34-63 (Jan. 2018)
29 Pages Posted: 5 Feb 2018 Last revised: 20 Apr 2018
Date Written: January 2018
The need for prospective beneficiaries to “take up” new programs is a common stumbling block for otherwise well-designed legal and policy innovations. I examine the take-up problem in the context of publicly provided court services and test the effectiveness of various outreach strategies that announce a newly available online court access platform. I study individuals with minor arrest warrants whose distrust of courts may dampen any take-up response. I partnered with a court to quasi-randomly assign outreach approaches to a cohort of individuals and find that outreach improves take-up, that the type of outreach matters, and that online platform access is itself effective.
Keywords: Take-Up, Access to Justice, RCT, Outreach, Warrants, Duration Models
JEL Classification: C41, C93, K14, K41, K42
Suggested Citation: Suggested Citation