Wealth Management in Times of Robo: Towards Hybrid Human-Machine Interactions

Abstract

Breakthrough technological developments are grounded to disruptive business models that are leading foundational changes within the financial services industry. In this frame of reference, wealth management is experiencing transformational forces reaching the fundamental core function of the business, redefining existing narratives and practices. Advisory services in management wealth are deeply embedded within a human-to-human interaction and robo-advising is going to augment the existing value chain leading to the creation of a hybrid advisory model for complex investment portfolios. Therefore, the fundamental question is not about ‘either or’ but ‘together for’…

Keywords: WealthTech, Robo-Advisors, FinTech, Wealth Management