Relative Importance of Major Job Performance Dimensions in Determining Supervisors’ Overall Job Performance Ratings

Canadian Journal of Administrative Sciences Forthcoming

38 Pages Posted: 30 Jan 2018

See all articles by Jaeyoung Choi

Jaeyoung Choi

Drexel University - Bennett S. LeBow College of Business

Chao Miao

Wilkes University - Jay Sidhu School of Business and Leadership

In‐Sue Oh

Temple University - Department of Human Resource Management

Christopher M. Berry

University of Minnesota - Department of Psychology

Kwanghyun Kim

Korea University Business School

Date Written: January 2018

Abstract

This study explores the factor structure of job performance and each performance dimension’s relative importance in determining supervisors’ overall job performance ratings. We found that the optimal factor structure of job performance includes five dimensions: task performance, organizational citizenship behavior directed toward the organization and individuals (OCB-O and OCB-I, respectively), and counterproductive work behavior directed toward the organization and individuals (CWB-O and CWB-I, respectively). The percent-based relative weight (%RW) is the highest for task performance in determining overall job performance, followed by OCB and CWB. Interestingly, the %RW of non-task performance dimensions directed toward organization (OCB-O and CWB-O) are similar to the %RW of task performance but greater than the %RW of non-task performance dimensions directed toward individuals (OCB-I and CWB-I).

Keywords: overall job performance, task performance, organizational citizenship behavior, counterproductive work behavior, relative weight analysis

Suggested Citation

Choi, Jaeyoung and Miao, Chao and Oh, In-Sue and Berry, Christopher M. and Kim, Kwanghyun, Relative Importance of Major Job Performance Dimensions in Determining Supervisors’ Overall Job Performance Ratings (January 2018). Canadian Journal of Administrative Sciences Forthcoming. Available at SSRN: https://ssrn.com/abstract=3112209

Jaeyoung Choi

Drexel University - Bennett S. LeBow College of Business

101 N. 33rd St.
Philadelphia, PA 19104
United States

Chao Miao

Wilkes University - Jay Sidhu School of Business and Leadership ( email )

United States

In-Sue Oh (Contact Author)

Temple University - Department of Human Resource Management ( email )

1801 Liacouras Walk
Alter Hall 343
Philadelphia, PA 19122
United States

HOME PAGE: http://www.fox.temple.edu/mcm_people/in-sue-oh/

Christopher M. Berry

University of Minnesota - Department of Psychology ( email )

420 Delaware St. SE
Minneapolis, MN 55455
United States

Kwanghyun Kim

Korea University Business School ( email )

145 Anam-ro, Seongbuk-Gu
Seoul, 02841
Korea, Republic of (South Korea)
+82-2-3290-2625 (Phone)

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