Towards High-Value(d) Nursing Home Care: Providing Client-Centred care in a More Efficient Manner
191 Pages Posted: 16 Feb 2018
Date Written: April 12, 2016
Today, Dutch nursing homes are confronted with two seemingly incompatible goals. They face the challenge of providing high quality care while reducing costs at the same time. As a result, most nursing homes are looking for ways to further streamline their care and support activities. It is this challenge that is addressed in this Phd-thesis. More specific, the main objective of the work presented in this thesis is to contribute to the optimization of daily nursing home operations, where optimal is defined as meeting the healthcare needs and time preferences of the nursing home clients in the most cost-efficient manner. To achieve this objective, knowledge and insights from the field of logistics were used.
Keywords: Health care logistics, Client-centred care, Nursing home staffing, Data-driven capacity planning
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