Network Citizenship Behavior: Toward a Behavioral Perspective on Multi-Organizational Networks

Forthcoming in: Das, T.K. (Ed.): Culture and Behavioral Strategy. Research in Behavioral Strategy Series, ed. by T.K. Das. Charlotte, NC: IAP, 2017

49 Pages Posted: 15 Feb 2018

See all articles by Keith Provan

Keith Provan

University of Arizona - School of Public Administration and Policy

Jörg Sydow

Freie Universität Berlin

Nathan Podsakoff

University of Arizona

Date Written: February 4, 2018

Abstract

Managing and working across organizations in a multi-organizational network context has become common practice. Present analyses of such settings are characterized by a structural approach and a focus on ego-centric network relationships. In this conceptual chapter, we propose a process approach that pays balanced attention to network action by extending the concept of organizational citizenship behavior (OCB) to the level of whole, multi-organizational networks. Specifically, we explain how network citizenship behavior is enabled by both organizational and network factors. Building on past theories of macro level network structure and micro level OCB, we propose a behavioral theory that accounts for the duality of network structure and action. In addition, we articulate the potential implications this construct has for researchers working in both the organizational behavior and networks domains.

Keywords: whole networks, organizational citizenship behavior, network governance, structural holes, goal congruity, organizational culture, network position

JEL Classification: L20, L24

Suggested Citation

Provan, Keith and Sydow, Jörg and Podsakoff, Nathan, Network Citizenship Behavior: Toward a Behavioral Perspective on Multi-Organizational Networks (February 4, 2018). Forthcoming in: Das, T.K. (Ed.): Culture and Behavioral Strategy. Research in Behavioral Strategy Series, ed. by T.K. Das. Charlotte, NC: IAP, 2017 , Available at SSRN: https://ssrn.com/abstract=3117764

Keith Provan

University of Arizona - School of Public Administration and Policy ( email )

Tucson, AZ 85721-0108
United States

Jörg Sydow (Contact Author)

Freie Universität Berlin ( email )

School of Business & Economics
Garystr. 21
D-14195 Berlin
Germany
49-30-83853782 (Phone)

HOME PAGE: http://www.fu-berlin.de/wiwiss

Nathan Podsakoff

University of Arizona ( email )

Department of History
Tucson, AZ 85721
United States

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