The Negotiator's Desk Reference (Christopher Honeyman & Andrea Kupfer Schneider, eds., 2017)
17 Pages Posted: 14 Feb 2018
Date Written: February 14, 2018
In several distinct domains of conflict—heavy construction, international relations and U.S. labor relations—there are by now highly sophisticated and widely-adopted techniques for anticipating future conflict. If not ensuring outright that there will be only minimal such conflicts, these techniques at least encourage the conflicts which inevitably follow the formation of a new relationship to be handled with a minimum of time, cost and stress to all involved. For the most part, the evidence is that these systems work. Surprisingly, however, most other industries and domains have yet to adopt anything comparable. The authors analyze the history and the sources of resistance, and offer a new strategy toward wider adoption and adaptation of these proven tools.
Keywords: negotiation, dispute resolution, conflict management, conflict resolution
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