A. Klimczuk, M. Klimczuk-Kochańska, Emotion Work, [in:] N. Naples, A. Wong, M. Wickramasinghe, R.C. Hoogland (eds.), The Wiley-Blackwell Encyclopedia of Gender and Sexuality Studies, Wiley-Blackwell, Hoboken, New Jersey 2016, pp. 1-3 doi: 10.1002/9781118663219.wbegss524
Posted: 27 Feb 2018
Date Written: February 16, 2016
Emotion work is usually defined as the psychological processes necessary to regulate emotions that are desired in specific private life conditions. When controlling the intensity and quality of the individual's feelings is related to the public sphere and undertaken for reasons associated with paid work it is called emotional labor. Such employment occurs in contemporary service economies where the provision of services is often related to “selling feelings,” which is mainly performed by women.
Keywords: emotion work, employment, gender division of labor, labour market, work
JEL Classification: J16, J21
Suggested Citation: Suggested Citation