Emotion Work

A. Klimczuk, M. Klimczuk-Kochańska, Emotion Work, [in:] N. Naples, A. Wong, M. Wickramasinghe, R.C. Hoogland (eds.), The Wiley-Blackwell Encyclopedia of Gender and Sexuality Studies, Wiley-Blackwell, Hoboken, New Jersey 2016, pp. 1-3 doi: 10.1002/9781118663219.wbegss524

Posted: 27 Feb 2018

See all articles by Andrzej Klimczuk

Andrzej Klimczuk

Warsaw School of Economics (SGH)

M. Klimczuk-Kochańska

Warsaw School of Economics (SGH) - Department of Finance and Management

Date Written: February 16, 2016

Abstract

Emotion work is usually defined as the psychological processes necessary to regulate emotions that are desired in specific private life conditions. When controlling the intensity and quality of the individual's feelings is related to the public sphere and undertaken for reasons associated with paid work it is called emotional labor. Such employment occurs in contemporary service economies where the provision of services is often related to “selling feelings,” which is mainly performed by women.

Keywords: emotion work, employment, gender division of labor, labour market, work

JEL Classification: J16, J21

Suggested Citation

Klimczuk, Andrzej and Klimczuk-Kochańska, M., Emotion Work (February 16, 2016). A. Klimczuk, M. Klimczuk-Kochańska, Emotion Work, [in:] N. Naples, A. Wong, M. Wickramasinghe, R.C. Hoogland (eds.), The Wiley-Blackwell Encyclopedia of Gender and Sexuality Studies, Wiley-Blackwell, Hoboken, New Jersey 2016, pp. 1-3 doi: 10.1002/9781118663219.wbegss524 , Available at SSRN: https://ssrn.com/abstract=3125071

Andrzej Klimczuk (Contact Author)

Warsaw School of Economics (SGH) ( email )

al. Niepodległości 162
Warsaw, Mazowieckie 02-554
Poland

HOME PAGE: http://www.sgh.waw.pl/

M. Klimczuk-Kochańska

Warsaw School of Economics (SGH) - Department of Finance and Management

Warsaw
Poland

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