The 2016 Amendments to Singapore’s Consumer Protection (Fair Trading) Act — A Missed Opportunity

University of Tasmania Law Review Vol 36 No 2 2017 15-48

27 Pages Posted: 7 Mar 2018

See all articles by Wee Ling Loo

Wee Ling Loo

Singapore Management University School of Law; Singapore Management University - Centre for AI & Data Governance

Ee-Ing Ong

Singapore Management University School of Law; Singapore Management University - Centre for AI & Data Governance

Date Written: November 16, 2017

Abstract

Singapore has recently amended its Consumer Protection (Fair Trading) Act in response to calls for tougher action against unscrupulous traders. The revisions were aimed at strengthening the government’s ability to deter and punish errant traders, with a focus on deterrence. To this end, the government introduced new investigatory powers, enhanced court powers and added one substantive consumer remedy. Despite this, the authors argue that Singapore’s consumer protection regime remains inadequate because: unfair practices have yet to attract criminal sanctions; no guidelines were issued to provide transparency and clarity on how the broad investigatory powers and harsher court powers are to be implemented; no measures to encourage reform were introduced; and consumer remedies remain insufficient. In this article, the revisions are discussed with a comparison to the Hong Kong and Australian regimes. Suggestions for further reform are then made for the purpose of achieving a more robust and comprehensive consumer protection regime.

Suggested Citation

Loo, Wee Ling and Ong, Ee-Ing, The 2016 Amendments to Singapore’s Consumer Protection (Fair Trading) Act — A Missed Opportunity (November 16, 2017). University of Tasmania Law Review Vol 36 No 2 2017 15-48, Available at SSRN: https://ssrn.com/abstract=3135647

Wee Ling Loo (Contact Author)

Singapore Management University School of Law ( email )

55 Armenian Street
Singapore, 179943
Singapore

Singapore Management University - Centre for AI & Data Governance ( email )

55 Armenian Street
Singapore
Singapore

Ee-Ing Ong

Singapore Management University School of Law ( email )

55 Armenian Street
Singapore, 179943
Singapore

Singapore Management University - Centre for AI & Data Governance ( email )

55 Armenian Street
Singapore
Singapore

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