Employee Satisfaction and Corporate Performance in the UK

8 Pages Posted: 19 Mar 2018

See all articles by Efthymia Symitsi

Efthymia Symitsi

University of Leeds - Division of Accounting and Finance; University of East Anglia (UEA), Norwich Business School

Panagiotis Stamolampros

University of East Anglia (UEA) - Norwich Business School

George Daskalakis

Norwich Business School - University of East Anglia

Nikolaos Korfiatis

University of East Anglia (UEA) - Norwich Business School

Date Written: February 28, 2018

Abstract

We use online reviews from Glassdoor to study the effect of employee satisfaction on corporate performance in the UK. Our results indicate that employee satisfaction positively impacts firm profitability, but this is not fully recognised by equity investors.

Keywords: Employee satisfaction, Human capital, Intangibles, Online reviews

JEL Classification: G01, G03, M05

Suggested Citation

Symitsi, Efthymia and Stamolampros, Panagiotis and Daskalakis, George and Korfiatis, Nikolaos, Employee Satisfaction and Corporate Performance in the UK (February 28, 2018). Available at SSRN: https://ssrn.com/abstract=3140512 or http://dx.doi.org/10.2139/ssrn.3140512

Efthymia Symitsi

University of Leeds - Division of Accounting and Finance ( email )

Leeds LS2 9JT
United Kingdom

University of East Anglia (UEA), Norwich Business School ( email )

Norwich
United Kingdom

Panagiotis Stamolampros

University of East Anglia (UEA) - Norwich Business School ( email )

Norwich
NR4 7TJ
United Kingdom

George Daskalakis (Contact Author)

Norwich Business School - University of East Anglia ( email )

Norwich, NR4 7TJ
United Kingdom
+44 (0)1603 592309 (Phone)
+44 (0)1603 593343 (Fax)

HOME PAGE: http://business.uea.ac.uk/dr-george-daskalakis

Nikolaos Korfiatis

University of East Anglia (UEA) - Norwich Business School ( email )

Norwich
NR4 7TJ
United Kingdom

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