It's About Understanding Each Other's Culture – Improving the Outcomes of Mobile Learning by Avoiding Culture Conflicts

Ernst,S.; Janson, A.; Söllner, M. & Leimeister, J. M. (2016): It’s about Understanding Each Other’s Culture – Improving the Outcomes of Mobile Learning by Avoiding Culture Conflicts. In: International Conference on Information Systems (ICIS), Dublin, Ireland.

21 Pages Posted: 27 Apr 2018

See all articles by Sissy-Josefina Ernst

Sissy-Josefina Ernst

University of Kassel

Andreas Janson

University of Kassel

Matthias Söllner

University of Kassel - Information Systems; University of St. Gallen - Institute of Information Management

J. M. Leimeister

University of St. Gallen; University of Kassel - Information Systems

Date Written: December 11, 2016

Abstract

Mobile learning enables learners to integrate learning activities into daily routines. Information systems research emphasizes that technology-mediated learning (TML) has to be adapted to cultural differences. Integrating a mobile learning application into a new context can cause conflicts as values embedded in the mobile learning application can conflict with values of the context in which it is introduced. With this paper, we propose a theory-driven design approach to avoid culture conflicts in mobile learning. Based on the implementation of a mobile learning application in Chinese vocational schools, we derive requirements from IT-culture conflict theory as well as practice, which are addressed with design elements and implemented in the application. Our results show that cultural adaptation leads to improved cognitive learning outcomes. As a practical contribution, we provide guidance on how to overcome culture conflicts; as a theoretical contribution, we contribute to the exploration of culture in the usage of TML.

Keywords: mobile learning application, design, science research, IT-culture conflict, learning outcomes

Suggested Citation

Ernst, Sissy-Josefina and Janson, Andreas and Söllner, Matthias and Leimeister, Jan Marco, It's About Understanding Each Other's Culture – Improving the Outcomes of Mobile Learning by Avoiding Culture Conflicts (December 11, 2016). Ernst,S.; Janson, A.; Söllner, M. & Leimeister, J. M. (2016): It’s about Understanding Each Other’s Culture – Improving the Outcomes of Mobile Learning by Avoiding Culture Conflicts. In: International Conference on Information Systems (ICIS), Dublin, Ireland. , Available at SSRN: https://ssrn.com/abstract=3159159 or http://dx.doi.org/10.2139/ssrn.3159159

Sissy-Josefina Ernst

University of Kassel ( email )

Fachbereich 05
Nora-Platiel-Straße 1
34109 Kassel, Hessen 34127
Germany

Andreas Janson

University of Kassel ( email )

Fachbereich 05
Nora-Platiel-Straße 1
34109 Kassel, Hessen 34127
Germany

Matthias Söllner

University of Kassel - Information Systems ( email )

Nora-Platiel 4
Kassel, 34127
Germany

University of St. Gallen - Institute of Information Management

Müller-Friedberg-Str. 8
St. Gallen, 9000
Switzerland

Jan Marco Leimeister (Contact Author)

University of St. Gallen ( email )

Varnbuelstr. 14
Saint Gallen, St. Gallen CH-9000
Switzerland

University of Kassel - Information Systems ( email )

Nora-Platiel 4
Kassel, 34127
Germany

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