Conflicts and Complements between Eastern Cultures and Agile Methods: An Empirical Investigation

30 Pages Posted: 24 Apr 2018

See all articles by Balasubramaniam Ramesh

Balasubramaniam Ramesh

Georgia State University - J. Mack Robinson College of Business

Lan Cao

Chapman University, The Dale E. Fowler School of Law

Jongwoo Kim

Newark College of Arts & Sciences - Department of Economics

Kannan Mohan

City University of New York - Department of Statistics and Computer Information Systems

Tabitha James

Virginia Polytechnic Institute & State University - Pamplin College of Business

Date Written: January 2017

Abstract

Agile methods have been widely adopted around the world – particularly in the Eastern world, where cultural scripts differ from that of the West from where agile methods originated. However, there is a lack of understanding of the interplay between the basic tenets of agile methods and the Eastern cultures. This understanding is crucial for the effective use of the methods in these cultures. To examine how Eastern cultural phenomena interplay with agile methods, we followed an emic approach in a multisite case study. We examined the adaptation of agile practices in organizations in China, India, and South Korea. We developed a framework describing how Eastern cultural scripts often express the collectivist response to cultural theoretical concepts and how the cultural response interacts in complementary and conflicting ways with agile methods. To explore how conflicts are mitigated, we examined the ways organizations develop ambidextrous practices.

Keywords: agile methods, culture, theory of individualism and collectivism, ambidexterity, complementarity

Suggested Citation

Ramesh, Balasubramaniam and Cao, Lan and Kim, Jongwoo and Mohan, Kannan and James, Tabitha, Conflicts and Complements between Eastern Cultures and Agile Methods: An Empirical Investigation (January 2017). European Journal of Information Systems, Vol. 26, Issue 2, 2017. Available at SSRN: https://ssrn.com/abstract=3162074 or http://dx.doi.org/10.1057/s41303-016-0023-0

Balasubramaniam Ramesh (Contact Author)

Georgia State University - J. Mack Robinson College of Business ( email )

No Address Available

Lan Cao

Chapman University, The Dale E. Fowler School of Law ( email )

One University Drive
Orange, CA 92866-1099
United States
7146282659 (Phone)

HOME PAGE: http://hq.ssrn.com/submissions/MyPapers.cfm?partid=109469

Jongwoo Kim

Newark College of Arts & Sciences - Department of Economics ( email )

360 ML King Jr. Blvd.
Newark, NJ 07102
United States

Kannan Mohan

City University of New York - Department of Statistics and Computer Information Systems

17 Lexington Avenue
New York, NY 10010
United States

Tabitha James

Virginia Polytechnic Institute & State University - Pamplin College of Business ( email )

1016 Pamplin Hall
Blacksburg, VA 24061
United States

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