Students’ Level of Satisfaction of the Senior High School (SHS) Program of Surigao Del Sur State University

8 Pages Posted: 11 May 2018

Date Written: June 3, 2017

Abstract

This paper used the descriptive survey method and Focus-Group Discussion (FGD) in investigating the students’ level of satisfaction of the Senior High School program of Surigao del Sur State University (SDSSU). About 122 respondents were randomly selected as samples and eight (8) was chosen for the Focus Group Discussion (FGD). The findings revealed that students were fairly satisfied with the teachers’ competencies, teaching techniques and assessment practices. Only the instructional materials got a rarely satisfying rating. In terms of support services, only the school canteen received the unsatisfying rating among the other offices. Finally, when it comes to school’s facilities, the school library and gymnasium got very satisfying ratings. Computer laboratories were rated fairly satisfying while classrooms and rest rooms got rarely satisfying ratings. As to the participants’ general impression, they were fairly satisfied with the SHS program of the university and that they would still choose to be studying in a State College or University than in a National High School which offers SHS program.

Keywords: Student Satisfaction, instruction, support services, facilities

Suggested Citation

Arpilleda, Jondy M., Students’ Level of Satisfaction of the Senior High School (SHS) Program of Surigao Del Sur State University (June 3, 2017). Proceedings Journal of Education, Psychology and Social Science Research, Vol 4, Issue 1, 2017. Available at SSRN: https://ssrn.com/abstract=3169729 or http://dx.doi.org/10.2139/ssrn.3169729

Jondy M. Arpilleda (Contact Author)

Surigao del Sur State University ( email )

Philippines

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