Evaluating Accessibility of Malaysian Ministries Websites Using WCAG 2.0 and Section 508 Guideline

Journal of Telecommunication, Electronic and Computer Engineering, Vol. 8 No. 8, January 2016

Posted: 7 Feb 2020

See all articles by Aidi Ahmi

Aidi Ahmi

Universiti Utara Malaysia

Rosli Mohamad

Universiti Utara Malaysia - College of Business

Date Written: January 2016

Abstract

Websites become essential means for most universities to communicate, exchange of relevant information and enable transactions among their stakeholders. Therefore, website accessibility accessible website is crucial to students to ensure equal access to of the university’s information regardless of their physical disabilities and other possible limitations. This study reports the web accessibility of 20 Malaysian public universities based on AChecker and WAVE. The results suggest a relatively low level of compliance to the guidelines as specified in WCAG 2.0 and Section 508. Among the aspects that deserve immediate attention are the provision of text alternatives for any non-text contents, keyboard accessibility and colour contrast. Other concerns such as navigation, adaptability, input assistance, compatibility, empty link and empty heading can be further improved. Regardless of low conformance, most websites extensively integrated some of the accessibility features as set out by Section 508. Overall, this study offers meaningful insights, particularly to web developers for better compliance with the standards while designing their websites.

Keywords: automated accessibility tools, Malaysian public university, Section 508, WCAG 2.0, web accessibility

Suggested Citation

Ahmi, Aidi and Mohamad, Rosli, Evaluating Accessibility of Malaysian Ministries Websites Using WCAG 2.0 and Section 508 Guideline (January 2016). Journal of Telecommunication, Electronic and Computer Engineering, Vol. 8 No. 8, January 2016. Available at SSRN: https://ssrn.com/abstract=3170469

Aidi Ahmi (Contact Author)

Universiti Utara Malaysia ( email )

Tunku Puteri Intan Safinaz School of Accountancy
Universiti Utara Malaysia
UUM Sintok, KY Kedah 06010
Malaysia

HOME PAGE: http://aidi-ahmi.com

Rosli Mohamad

Universiti Utara Malaysia - College of Business ( email )

Accounting Building
Sintok, Kedah 06010
Malaysia
+604-9283973 (Phone)

HOME PAGE: http://web.uum.edu.my/rosli/

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