National Australia Bank

9 Pages Posted: 24 Jul 2002

Date Written: August 2001


National Australia Bank is Australia's largest bank and one of the largest financial institutions in the world. This case focuses on its development and use of a data warehouse to drive its retail banking business in Australia. The case describes both the technical and the organizational challenges that National had to overcome in order to succeed. The case also outlines the challenges going forward, which include expanding the use of the technology to other parts of the bank in Australia and to its subsidiaries overseas.

Keywords: e-business, IT Infrastructure, IT Architecture, IT-business Relationships

Suggested Citation

Vitale, Michael R., National Australia Bank (August 2001). Available at SSRN: or

Michael R. Vitale (Contact Author)

affiliation not provided to SSRN

No Address Available

Do you have a job opening that you would like to promote on SSRN?

Paper statistics

Abstract Views
PlumX Metrics