A Revised Framework of Social Exchange Theory to Investigate the Factors Influencing Residents' Perceptions

Tourism Management Perspectives, 16, 335-345, 2015, DOI: 10.1016/j.tmp.2015.10.001

36 Pages Posted: 21 Jun 2018 Last revised: 21 Sep 2018

See all articles by S. Mostafa Rasoolimanesh

S. Mostafa Rasoolimanesh

Universiti Sains Malaysia (USM) - School of Housing, Building and Planning

Mastura Jaafar

Universiti Sains Malaysia (USM) - School of Housing, Building and Planning

Ned Kock

Texas A&M International University - College of Business

T. Ramayah

Universiti Sains Malaysia (USM) - School of Management

Date Written: June 6, 2018

Abstract

The aim of this study is to investigate the factors influencing residents' perceptions and support for tourism development. Integrating a revised theory of social exchange and previous research has led to the development of a framework with which to conceptualize these relationships. This study was conducted in Lenggong Valley, a newly recognized World Heritage Site in Malaysia. The findings revealed strong positive effects for economic gain and involvement in the planning and management process on residents' perceptions. Community attachment, environmental attitudes, and age also affected residents' perceptions. The results of our study suggest that perceptions strongly influence support for tourism development. In using a revised social exchange theory framework, this study makes a significant theoretical contribution to the tourism and resident perception literature. Furthermore, this study has a number of practical implications for Lenggong Valley's local authorities in terms of sustainable management.

Keywords: Residents' perceptions, Social exchange theory, World Heritage Site, Positive perceptions, Negative perceptions, Partial least squares–structural equation modeling

Suggested Citation

Rasoolimanesh, S. Mostafa and Jaafar, Mastura and Kock, Ned and Ramayah, T., A Revised Framework of Social Exchange Theory to Investigate the Factors Influencing Residents' Perceptions (June 6, 2018). Tourism Management Perspectives, 16, 335-345, 2015, DOI: 10.1016/j.tmp.2015.10.001. Available at SSRN: https://ssrn.com/abstract=3191994

S. Mostafa Rasoolimanesh (Contact Author)

Universiti Sains Malaysia (USM) - School of Housing, Building and Planning ( email )

No.1
Jalan Taylor's
Subang Jaya, Selangor 47500
Malaysia

Mastura Jaafar

Universiti Sains Malaysia (USM) - School of Housing, Building and Planning ( email )

Minden, Penang 11800
Malaysia

Ned Kock

Texas A&M International University - College of Business ( email )

5201 University Blvd.
Laredo, TX 78041-1900
United States

T. Ramayah

Universiti Sains Malaysia (USM) - School of Management ( email )

Minden, Penang
Malaysia

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