Managing the E-Commerce Disruption with It-Based Innovations: Insights from Strategic Renewal Perspectives

Information & Management, Forthcoming

https://doi.org/10.1016/j.im.2018.07.006

Baruch College Zicklin School of Business Research Paper No. 2018-08-04

45 Pages Posted: 28 Aug 2018

See all articles by Jinghua Xiao

Jinghua Xiao

Sun Yat-Sen University (SYSU)

Yao Wu

Sun Yat-Sen University (SYSU) - International School of Business and Finance (ISBE)

Kang Xie

Sun Yat-Sen University (SYSU) - Sun Yat-sen Business School

Qing Hu

Zicklin School of Business, Baruch College - The City University of New York

Date Written: August 20, 2018

Abstract

Transforming brick-and-mortar businesses into integrated online–offline models poses significant challenges for firms operationally and strategically. We conduct a comparative case study to investigate strategic renewals that result in the convergence of offline and online operations and strategies driven by information technology based innovations. We explore two strategic renewal paths used by our case firms: incremental resource-complementing renewal and discontinuous resource-substituting transformation. We illuminate the role of resource endowment in strategic renewal and its impact on the renewal path and explore the role of IT as operand or operant resource in strategic renewals and its impact on their success.

Keywords: e-commerce, disruptive innovation, strategic renewal, information technology, resource endowment

JEL Classification: M1, M11, M15

Suggested Citation

Xiao, Jinghua and Wu, Yao and Xie, Kang and Hu, Qing, Managing the E-Commerce Disruption with It-Based Innovations: Insights from Strategic Renewal Perspectives (August 20, 2018). Information & Management, Forthcoming ; Baruch College Zicklin School of Business Research Paper No. 2018-08-04. Available at SSRN: https://ssrn.com/abstract=3235569

Jinghua Xiao

Sun Yat-Sen University (SYSU)

135, Xingang Xi Road
Guangzhou, Guang Dong 510275
China

Yao Wu

Sun Yat-Sen University (SYSU) - International School of Business and Finance (ISBE)

China

Kang Xie

Sun Yat-Sen University (SYSU) - Sun Yat-sen Business School

135 Xingang West Road
Sun Yat-Sen University
Guangzhou, Guangdong 510275
China

Qing Hu (Contact Author)

Zicklin School of Business, Baruch College - The City University of New York ( email )

55 Lexington Ave
P. O. Box B13-276
New York, NY 10011
United States
646-312-3049 (Phone)

HOME PAGE: http://zicklin.baruch.cuny.edu/faculty-profile/qing-hu/

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